A Success Story
Hypercom – Herbal Pharm

Hypercom – Herbal Pharm

The Customer

Herbal Pharm provides a hassle free shopping experience for all-natural nutritional supplements.

Business Challenges

In their digital transformation process, they requested a new Call Centre to be setup to address the various sales channels: Retail, Hotline, Website and Social Media platforms.

Communication is key to deal with their customers and channels.

The Solution From Sangoma


  • Sangoma Series
  • Sangoma ZULU Desktop
  • Sangoma Connect


  • Project Planning
  • Infrastructure Setup
  • Maintenance Program


  • Reliable Communication
  • Superior Voice Quality
  • Scalability for expansion of user-base

The Results

Winning Strategy

  • Hypercom’s ability to integrate with the customers third party ERP & CRM products.
  • Ability to understand, recommend and deploy a suitable UC solution for them.

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