Mobility
The Rise of SMS and Unified Communications
“Just text me” Those three words are being said now more than ever. It’s the perfect way to send a message without verbally interrupting a
Articles about Switchvox
Latest Articles
Switchvox
Choosing a Business Phone System Vendor: The Value in an End-To-End Unified Communications
Are you using multiple communications vendors? If you’re using more than one Unified Communications vendor, that can be a problem – or at least a
PBXact
The Positive Benefits of a User-First, not Cloud-First or Prem-First, UC Portfolio
Sangoma has many unique positions. A lot of companies can say that. A lot of companies do say that. Sometimes unique positions are things that
Cost Savings
Building the Business Case: Convincing your Boss to Upgrade the Phone System
As more and more legacy phone systems are reaching their end of life, system administrators all over the country are researching their options and taking
SIP Trunking
Switchvox + SIPStation: A Winning Combination
Sangoma is a “one-stop shop” vendor, meaning that Sangoma offers everything you need for your UC solution. From the phone system with contact center features
Switchvox
A Day in the Life of Switchvox [Video]
When you experience a day in the life of Switchvox, you understand how Unified Communications (UC) connects your workplace like never before. Switchvox unifies your
Switchvox
The Significance of Switchvox 7.3
A few weeks ago, Sangoma released Switchvox 7.3. In one way, it’s a typical point release like all software point releases as it brings the
Switchvox
11 Reasons System Administrators Love Switchvox
When a system administrator is tasked with upgrading a business phone system, there are several boxes to check when comparing solutions. Employees care about features
gateways
Common Fears about Upgrading a Legacy Phone System
There comes a time when every business must reconsider its phone system. Maybe the current equipment is too old or faulty or maintenance fees are
IVR
The Cost of Not Updating a Healthcare Facility’s Phone System
Doctors, nurses and medical professionals alike know that, in healthcare, every second counts. Providing care for patients quickly and efficiently becomes especially important when tending
Mobility
Introducing the New Desktop Softphone for Switchvox
As part of our dedication to enriching the Switchvox ecosystem with new features, we are pleased to announce the release of the new Switchvox
Success Stories
How Unified Communications is Fueling National Road Trip Day
Many folks throughout the United States are preparing to pack up their cars, kids and vacation gear and head out for Memorial Day weekend, kicking
Product Releases
Drum Roll Please: Announcing Switchvox 7
Here’s some exciting news: The latest version of our award-winning Unified Communications platform, Switchvox 7, is now available! This is a big deal. It marks
Switchvox
Switchvox & Quicklert: Making Schools Safer with UC
Safety has always been a top priority for schools. However, in light of recent events, ensuring staff and student safety has taken on a much
Success Stories
3 Ways School Mass Alert Notifications Are Enhanced with Unified Communications
Communicating information to hundreds, sometimes thousands, of people is a common occurrence for schools. Sending home a note with the kids or putting information on
Switchvox
Switchvox in Review: What the Best Value in UC Has to Offer
In today’s saturated market of business phone system solutions, it is not easy to decide which one is the right choice for your business needs.
PBXact
Small Business Phone Systems and Virtualization
There are multiple choices today for a small business when deploying a phone system. Among others, there is a choice of integrator or reseller, a
Switchvox
4 Reasons People are Afraid of the Cloud (And Why You Shouldn’t Be)
All of us have fears, so it isn’t too hard to name some of the more common ones like arachnophobia (the fear of spiders), ophidiophobia
Switchvox
Top 10 Web-Based Tools for Small Businesses
Running a business, especially a small business where there are limited human resources for different tasks, can become quite harrowing. And the need for being
Law Offices
5 Ways Attorneys Can Improve Client Communication
For attorney offices, clients are the lifeblood, the heartbeat, and the driving source of all that you do. Your clients are depending on you during
Switchvox
Benefits of Unified Communications Technology
When you think of the tools that a business requires to not only thrive but even just to survive, communication technology certainly takes pride of
How-To
5 Tips for Learning How to Use Your Office Phone System
Learning how to use a new office phone system may seem like a daunting task, but it doesn’t have to be! Here are the top
Customer Experience
5 Reasons VoIP is a Smart Choice for Realtors
Being in the real estate business, your phone system has the potential to be a huge contributor to your success. Of course, if your phone system
Call Center
8 Features to Look for in a Call Center Phone System
The idea of upgrading to a new call center phone system can be daunting. Having dedicated call teams, like sales and support, whose entire jobs
How-To
5 Tech Tips to Improve Productivity in Doctors’ Offices
Productivity is vital for a doctor’s office to thrive. It enables both the patients and the office team to benefit from less stress and smoother
Customer Experience
3 Ways to Improve Customer Experience Over the Phone
You may not think about it often, but improving customer experience can be a game changer for your organization. Consider this: Poor customer experiences cause you
Switchvox
Voicemail, What Voicemail?
Sure, from a personal level, many folks believe that the voicemail is going the way of the fax machine or the dodo bird. Will the
How-To
5 Ways to Stay Connected with Remote Workers
There was a time (not too long ago) when working from home was a foreign concept to most. Even though workers wanted the option, employers
Customer Experience
Top Unified Communications Features for Real Estate Agents
Every industry in business has a unique set of communication needs; needs that must be met in order to maintain productivity levels and get the
IVR
Why Financial Firms Are Investing in Unified Communications
In the highly competitive financial services industry, every piece of technology implemented makes a difference in the client’s experience. Investing in a business communications solution
Mobility
Technology in Education: Critical UC Features for Teachers
Effective communication on campus is vital for helping students learn and keeping them safe. Whether it be among faculty members, students and teachers, teachers and
Switchvox
The Growing Scale of Cloud-Based Phone Systems
For the decade or so that Cloud-based or hosted phone systems have been available, they’ve been mostly known as a small business solution. From inception
Mobility
Gaining Visibility into Your Mobile Sales Team with UC
The world of sales has changed significantly in recent years, mainly driven by advancements in technology. The sales organization has been influenced by technology available
Switchvox
Business in the Cloud: Hosted UC for Tax Preparers
For those of us that live in the United States, we are in the thick of tax season, organizing the necessary paperwork and documentation to
Mobility
How Unified Communications Enables Alternative Work Options
In a 2019 study done by Buffer on remote work, 30% of participating companies have a fully remote workforce. Additional data from the report indicates that
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