Cloud
The Benefits of a Managed SD-WAN Service
Before we talk about the benefits of a managed SD-WAN service, let’s talk about what SD-WAN is. In my last blog, we discussed a Managed
Articles about UCaaS
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Internet
The Benefits of a Managed Internet Service
We all need the Internet. Many of us can’t do our jobs without that access. And for long-time readers of this blog who have read
Managed Services
What is MSP and UCaaS all about?
As many of you know by now, Sangoma has purchased NetFortris, and now we have added some new “Managed Services” offerings. What are managed services?
Collaboration
How is UCaaS Priced?
Every once in a while I’ll get asked by an end-user customer about how “UCaaS is priced”. I get this question since the end-user sees
End Users
Typical UCaaS Customer
I get asked the following question quite a bit – “What does your typical end-user customer look like?” It’s really hard to answer that question
Channel Partners
Sangoma at Channel Partners Conference
Next week, Sangoma will be at Channel Partners at the Venetian in Las Vegas. Channel Partners, at its core, is about all the cloud agents
Acquisition
The NetFortris Acquisition
Some of you may have noticed by now that this morning Sangoma announced it has acquired NetFortris. Why, you might ask? Well, there are a
Cloud
A Hybrid Prem / Cloud UCaaS Deployment May Be Right for Your Business: Part 2
What might be some benefits to your company if your headquarters office was a prem UC deployment and your satellite offices were a cloud deployment?
Cloud
A Hybrid Prem / Cloud UCaaS Deployment May Be Right for Your Business: Part 1
Some enterprises are starting to explore deploying Unified Communications in a Hybrid capacity – that is, one site (say the headquarters site) deploying an on-premise
CPaaS
Customizing UCaaS Systems
We’ve had some partners over the last many months asking for more customization with our UCaaS platforms than already exists. First, it got me thinking
Channel Futures
Sangoma Recognized By Channel Futures as the Top M&A of 2021, for Its Acquisition of Star2Star
About a year ago, Sangoma announced its intention to purchase Star2Star. And even though we were one of the first M&A’s in 2021, we were
Collaboration
Remote Work Adoption Challenges & Solutions with UCaaS and Connected Workspace
As we head into a new year, many of us reflect on the year before to see what we’ve learned and how we might apply
Mobile
Does BYOD impact UCaaS clients?
As UCaaS users take advantage of smartphone clients more and more, sometimes we get questions from prospects about whether the types of smartphones their employees
Cloud
Enhance Your Communications With Custom UCaaS Packaged Applications
One of the core benefits of a Unified Communications-as-a-Service (UCaaS) system is its end-user adaptability. These platforms provide full access to on-demand communications and collaboration
Cloud
Top UCaaS Trends for Year’s End and Beyond
Today’s Unified Communications as a Service offerings represent a “fundamental shift in business communications.” This form of pay-per-use service embraces cutting-edge technology to go beyond
CPaaS
Sangoma is Recognized in the Gartner® Magic Quadrant™ for UCaaS, Worldwide
Last week you may have noticed that Sangoma was positioned by Gartner, Inc. in the 2021 Gartner Magic Quadrant for Unified Communications as a Service,
Cloud
Your End-to-End UCaaS Guide
In recent years, organizations have been thrust into remote and hybrid work scenarios. Companies of virtually every size were forced to adopt new delivery models
daas
What kind of companies would use Desktop-as-a-Service?
What kind of companies might utilize a cloud-based virtual desktop (Desktop-as-a-Service or DaaS for short)? It could be any, but they would generally fall into
daas
The Benefits of Desktop-as-a-Service (DaaS)
Last week we explored what Desktop-as-a-Service is, and this week we’ll get into some of the benefits. As discussed in last week’s blog, security is
daas
What is Desktop-as-a-Service (DaaS)?
You may have heard of Desktop-as-a-Service, with its projections of 17% CAGR and $10B market size within a few years, and wondered, “what is this”
Collaboration
UCaaS & Its Benefits For The Modern Team Collaboration Tool
The office landscape is constantly in flux. Whether workers are sitting down at a desk in a physical, in-office location or in the cozy confines
Hybrid Work
Hybrid Work & Increased Productivity with UCaaS
Last week, I wrote a blog about the benefits of UCaaS, and I wrote about the following benefits: mobility afforded to employees, the financial aspects
Cloud
Revisiting & Remembering the Benefits of UCaaS
In the past 18 months, many of us have lived one of the prime benefits of UCaaS – the mobility aspect, which is the ability
Cloud
Save Money, Cut Your IT Costs & Reduce Complexity with Desktop-as-a-Service
Businesses are turning to Desktop-as-a-Service (DaaS) in order to adapt to today’s modern, flexible, and remote workforce. It is the most secure method for staff
Call Center
CCaaS & Its Role In The Contact Center’s Future
The CCaaS (Contact Center as a Service) movement continues to grow as contact center capabilities become increasingly outsourced. This popular model of app deployment allows
daas
4 Reasons Why Businesses Are Moving To Connected Workspaces
Digital transformation is creating significant changes in how businesses operate, as well as how partners sell into new markets. Desktop-as-a-Service (DaaS) plays a significant part
Omdia
Sangoma Proud to Claim 5th Spot on the Omdia North American UCaaS Scorecard
In May, Omdia released their UC as a Service (UCaaS) Scorecard, ranking the top 10 UCaaS providers in North America. We are proud to say
Award
Sangoma Wins 2021 Visionary Spotlight Award For Digital Transformation
Sangoma Technologies Corporation, a trusted leader in delivering cloud-native Communications-as-a-Service solutions for businesses of all sizes, today announced that they were recognized as a 2021
Omdia
Voice in a Video World – A Webinar with Omdia
On June 9th, Omdia will be hosting a webinar titled ”Making Sure Voice Is Heard In a Video World.” If you want to register, please
Customer Experience
Future of Video Conferencing
Modern video communications technologies allow us to work together as if we were in the same space, face-to-face, regardless of our locations. These innovations allow
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