SIP Trunking – Carrier Carriers offering SIP trunking services must provide a secure environment that their customers can trust, especially when these services are delivered over the internet. Carriers also aim to reduce or eliminate interoperability difficulties between their equipment and that of their clients. The security of a VoIP network can be breached at […]
Sangoma Technologies is a trusted unified communications leader, providing globally scalable telephony solution, such as on-premise and cloud-based (or hosted) IP-PBX phone systems, SIP Trunking service, Cloud-based PBX service, voice-over-IP (VoIP) Gateways, session border controllers (SBC) and telephony cards. Sangoma’s business telephony products are integrated into much of the world’s OEMs, Enterprises, Carriers and service provider networks providing seamless connectivity between traditional infrastructure and new technologies.
Service Provider Solutions
Technology is constantly evolving, as online commerce continues to grow, the call center is often the first point of contact your customer encounters. A great call center is the first step in great customer service. Sangoma’s PBXact UC phone systems are the perfect tool to help you build your call center and give you an […]
For years, the education industry in North America have turned to Sangoma to meet their communication needs. What has worked for them is the ability to effortlessly communicate within the school premises and with parents, the preparedness to handle all kinds of emergencies, the opportunity to leverage the existing legacy infrastructure with modern IP communication […]
Color Ring Back Tone provides an additional service which carriers can charge for. By integrating Sangoma NetBorder SS7 software, Sangoma telephony cards, a server and open source software such as Asterisk® or FreeSWITCH®, a very cost-effective method for delivering this service can be realized.
Connecting Legacy Equipment to an IP PBX As enterprises continue to evolve their communications infrastructures into a pure SIP/VoIP environment, they often discover that there is still the need to connect older non-VoIP (legacy) equipment to their VoIP (IP) infrastructure or directly to the PSTN. Many of these older, but necessary legacy endpoints (i.e. fax […]
Connect Legacy Equipment to Next Generation IP PBXs While SIP Trunking continues to be one of the hottest topics in today’s evolving telecommunications marketplace, there is another application in this same space that is often overlooked: how to connect legacy equipment to next generation IP PBXs or other Unified Communications systems. Platform back to the […]
IP PBX Systems If you’re considering migrating to Voice Over Internet Protocol (VoIP) and Session Initiation Protocol (SIP), rest assured, you’re in good company. The technologies have exploded into the Enterprise Communication and SMB communications space in the last ten years. Some experts believe that the last TDM-only PBX has already shipped, and that in just a […]
A key use case for Express for Lync is in providing telephony functions for customers deploying or currently using Office 365. Express for Lync provides PSTN access, SIP Trunking, 911 access, and FXS support in addition to all of the local server and software resources needed to deploy Lync.
Vega Gateways for Microsoft Lync Vega Media Gateways qualified and tested for use with Microsoft Lync allow Lync to reliably and securely connect to PSTN trunks and legacy PBXs. The award-winning Vega series is the most resilient and fault tolerant gateways in their class. Get connected. Stay connected. Implementing Vega Media Gateways are an ideal addition to […]
NOW BACKED BY 30 YEARS OF EXPERTISE FreePBX is the world’s most trusted open source platform for building the PBX of your dreams. At its core, it is an open source web-based graphical user and configuration file writer that empowers companies that use Asterisk® PBX software to save time—making writing your own dial plans and configuration […]
Well implemented IVR can reduce cost, improve productivity and improve customer service as employees and customers can enter or retrieve information from a database via a simple telephone.
While a Lync Server on its own will provide UC functions within the corporate network, additional Microsoft components are required to enable full access capabilities. All Lync installations require Active Directory. Access by remote users through the internet requires an edge server, and a connection to the telephone network requires a mediation server. Additional hardware […]
Branch Office Survivability One of the main cost savings associated with the installation of an IP-PBX and SIP Trunks is that certain functions can be consolidated at a centralized IP-PBX installation. Services such as Voice Message Storage, Directory Services, International Call Routing and Endpoint Administration can all be handled at a central location, reducing the […]