Solutions By Industry

Finance

Unified Communications for finance leaders must ensure the highest quality user experience and security. Sangoma’s complete, fully-integrated system provides seamless connectivity, reliability, and built-in safeguards that help financial institutions focus on their clients.

Reliability

Accurate, immediate communications are critical in finance, where a single wrong digit can cause millions in damages, and everything can turn upside down in minutes. Sangoma guarantees 99.999% reliability, so financial services professionals stay in contact with their organizations or clients. Sangoma even provides extensive disaster avoidance and recovery protections such as automatic backup and failover and voicemail access from email, so financial service professionals are never out of touch.

Flexibility

The nature of the financial services industry dictates that those involved must be able to communicate however the situation demands. In a single day, an agent may need to fax essential documents, participate in a video conference with upper management, and call a dozen or more clients on the phone. Sangoma provides solutions such as Digital Fax via FAXStation, TeamHub collaboration platform, Sangoma Meet video conferencing, and more to ensure that earnings are never limited by an inability to communicate.

Mobility

A huge amount of what the financial services industry does is done on the road, whether it is a meeting with a client at a local restaurant or a presentation to potential investors across the country. However, business doesn’t stop when an agent leaves the office. Financial services professionals have to be reachable wherever they are. Sangoma enables unprecedented mobility with features such as Find Me / Follow Me call forwarding, desktop, mobile softphones, and Connected Workspaces, ensuring an agent’s ability to communicate is never hampered by their physical location.

"We installed a phone for an employee, and it just worked. It was a real relief.
The cost to completely replace the entire system at both locations with Sangoma was about the same as it would have been to replace the hardware at the one location. The remote phones work great."

“Sangoma definitely saved us money.
The fact that I can change the phone from the computer, the framework, login, change opening hours, closing hours; if we have a storm, I can call in and change the message and say the office is closed due to inclement weather, whereas before everything had to be done at the phone line.”