911
RAY BAUM’s Act & 911 Dynamic Location Routing
On January 6th 2021, the deadline for RAY BAUMs act compliance for fixed Interconnected VoIP, Multi-line Telephone systems, and Telephone Relay Services had hit. Requiring
Articles about VoIP
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gateways
Migrating Safety Services from Traditional to Packet-based Phone Networks
A portion of the telephone network which dates back several decades is often called Plain Old Telephone Service or POTS for short. Telecommunications Service Providers
Telephony
Where is business voice evolving to?
Last week I wrote about why voice seems to be making a “comeback” from a business perspective. And I wrote about people seeing the value
Telephony
Voice Remains Important For Your Business
I’ve seen a few recent articles, and actually have had a few conversations lately about “voice”, basically about how voice remains important for your business,
Cloud
The Digital Workplace & Connected Workspace Technology
The concept of the “digital workplace” has become increasingly popular in recent years, especially as necessity dictates that organizations must increasingly rely on cloud-based services.
Cloud
Why is Switchvox the Best Business Phone System for SMB Customers and Resellers?
You might be a small business owner looking to upgrade your phone system, or perhaps an IT administrator tired of dealing with the headaches of
Certification
VoIP Innovations Awarded ISO 27001 Certification Solidifying Commitment to Information Security
Commitment to our customer’s information security has always been a high priority at VoIP Innovations. As a result, we have always been looking toward security
IP Phones
Buyer’s Guide: Business IP Phone Systems
There’s a wealth of information for buyers looking at business IP phone systems, and it can get confusing to understand the different options available. To
SIP Trunking
6 Business Benefits of SIP Trunking
The business world is saturated with various IP telephony solutions because of the multiple benefits they provide. One type of solution is SIP trunks (or
VoIP
Enhanced 9-1-1 and Phone System Compliance
Emergency situations are always stressful and urgent. Today, at least, we have the good fortune of living at a time when our means of responding
VoIP
Voice is Still #1 in Employee Communications
On November 8th, IHS Markit and Sangoma held a webinar called UCaaS and the Small Business: Adoption and Implementation. If you want to listen to
gateways
VoLTE and Its Impact on Enterprise
Voice over LTE (VoLTE) is coming! (In fact, some areas are already using it.) And it will have an impact on your enterprise. Incoming calls
Network Security
The Place of VoIP Firewalls in Your Network
Session border controllers (SBCs) are often used to ensure the security of a PBX network. But implementing an SBC into a network does not necessarily
Network Security
Session Border Controllers – The Standard for VoIP Security
In the Unified Communications (UC) market, you hear a lot about the future because Voice over IP (VoIP) is the direction communication is headed. It
gateways
Unique Gateway Requirements
On October 2, I wrote a blog titled “Why the World Still Needs Gateways.” I received a few comments about it, ranging from “Right on!”
gateways
VoIP Gateways & Their Role in Cost Savings for the Hospitality Industry
The global hospitality industry has thousands of on premise phone systems (or PBXs) which are 10-25 years old and are in desperate need of a
VoIP
Important Questions to Ask when Comparing Hosted VoIP Providers
While an on-premise PBX setup can be right for some businesses, many organizations, especially SMBs, are better served by hosted options. When you compare hosted
gateways
The Importance of VoIP Gateways in Today’s IP Centric Telecommunication Environment
As businesses modernize their telecommunication operations to meet today’s growing demands for improved security, monitoring, emergency response and employee training, the level of sophistication required
Cost Savings
Everything You Need to Know about SIP Trunking
What is SIP Trunking? Chances are you use your work phone on a daily basis and rarely stop to think about what makes your calls
Switchvox
Benefits of Unified Communications Technology
When you think of the tools that a business requires to not only thrive but even just to survive, communication technology certainly takes pride of
Customer Experience
5 Reasons Real Estate Business VoIP is a Smart Choice
Being in the real estate business, your phone system has the potential to be a huge contributor to your success. Of course, if your phone
Network Security
Why Security is Important with VoIP
Security is one of the most frequently discussed topics, yet the importance of securing VoIP is hard to overstate. Over the course of the next
How-To
5 Tech Tips to Improve Productivity in Doctors’ Offices
Productivity is vital for a doctor’s office to thrive. It enables both the patients and the office team to benefit from less stress and smoother
Customer Experience
3 Ways to Improve Customer Experience Over the Phone
You may not think about it often, but improving customer experience can be a game changer for your organization. Consider this: Poor customer experiences cause you
Customer Experience
Using the Best VoIP for Medical Offices to Improve Patient Experience
What Are Medical Office Telephone Best Practices? Patient experience is perhaps one of the most important aspects for doctors’ offices. Not only is it important
How-To
How to Make Your Small Business Look Bigger
When you’re growing a small business, one of the most difficult things to do is earn the trust and respect of prospective clients who have
SIP Trunking
What Internet Speed Do You Need to Support VoIP?
If you’re considering a VoIP phone system for your business or organization, you’re probably well aware of the many benefits a VoIP (Voice over Internet
Cost Savings
6 Ways VoIP Saves Your Business Money
It’s no secret that business owners are always looking for ways to cut their monthly expenses. If you own or manage a business, there’s one
SIP Trunking
What is SIP Trunking and How Does SIP Trunking Work?
Everything You Need To Know About SIP Trunking As a business owner, you are constantly looking for ways to cut costs and reprioritize your spending.
Customer Experience
5 Tips For Keeping Your New Phone System Project On Track
The process of evaluating, choosing, and deploying the right phone system for your company can be extremely time consuming and overwhelming. Your company’s communication system
IP Phones
Understanding QoS and How to Improve the Audio of your VoIP Calls
Poor call quality is something you may have experienced when using your VoIP phone system. Not only can this be an extremely frustrating experience
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