The concept of the “digital workplace” has become increasingly popular in recent years, especially as necessity dictates that organizations must increasingly rely on cloud-based services.
You might be a small business owner looking to upgrade your phone system, or perhaps an IT administrator tired of dealing with the headaches of
Commitment to our customer’s information security has always been a high priority at VoIP Innovations. As a result, we have always been looking toward security
There’s a wealth of information for buyers looking at business IP phone systems, and it can get confusing to understand the different options available. To
The business world is saturated with various IP telephony solutions because of the multiple benefits they provide. One type of solution is SIP trunks (or
Emergency situations are always stressful and urgent. Today, at least, we have the good fortune of living at a time when our means of responding
On November 8th, IHS Markit and Sangoma held a webinar called UCaaS and the Small Business: Adoption and Implementation. If you want to listen to
Voice over LTE (VoLTE) is coming! (In fact, some areas are already using it.) And it will have an impact on your enterprise. Incoming calls
Session border controllers (SBCs) are often used to ensure the security of a PBX network. But implementing an SBC into a network does not necessarily
In the Unified Communications (UC) market, you hear a lot about the future because Voice over IP (VoIP) is the direction communication is headed. It
On October 2, I wrote a blog titled “Why the World Still Needs Gateways.” I received a few comments about it, ranging from “Right on!”
The global hospitality industry has thousands of on premise phone systems (or PBXs) which are 10-25 years old and are in desperate need of a
While an on-premise PBX setup can be right for some businesses, many organizations, especially SMBs, are better served by hosted options. When you compare hosted
As businesses modernize their telecommunication operations to meet today’s growing demands for improved security, monitoring, emergency response and employee training, the level of sophistication required
What is SIP Trunking? Chances are you use your work phone on a daily basis and rarely stop to think about what makes your calls
When you think of the tools that a business requires to not only thrive but even just to survive, communication technology certainly takes pride of
Being in the real estate business, your phone system has the potential to be a huge contributor to your success. Of course, if your phone system
Security is one of the most frequently discussed topics, yet the importance of securing VoIP is hard to overstate. Over the course of the next
Productivity is vital for a doctor’s office to thrive. It enables both the patients and the office team to benefit from less stress and smoother
You may not think about it often, but improving customer experience can be a game changer for your organization. Consider this: Poor customer experiences cause you
Patient experience is perhaps one of the most important aspects for doctors’ offices. Not only is it important to make sure patients actually want to
When you’re growing a small business, one of the most difficult things to do is earn the trust and respect of prospective clients who have
If you’re considering a VoIP phone system for your business or organization, you’re probably well aware of the many benefits a VoIP (Voice over Internet
It’s no secret that business owners are always looking for ways to cut their monthly expenses. If you own or manage a business, there’s one
Everything You Need To Know About SIP Trunking As a business owner, you are constantly looking for ways to cut costs and reprioritize your spending.
The process of evaluating, choosing, and deploying the right phone system for your company can be extremely time consuming and overwhelming. Your company’s communication system
Poor call quality is something you may have experienced when using your VoIP phone system. Not only can this be an extremely frustrating experience
