Author: Jessica Campas – Cloud Product Marketing Manager It’s been proven time and time again that taking a vacation from the office boosts productivity upon return, while also improving mental stability and overall happiness. Traveling with family and friends enriches those relationships while you create priceless memories. Tasting new foods and trekking through exotic lands […]
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Author: Jim Machi – VP of Marketing, Sangoma A couple of months ago, I spent some blog time going over the Cisco Visual Networking Index (VNI) report, specifically talking about the coming impact of video and WiFi on the enterprise. However, I’d also like to use this blog post to go over the impact of […]
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Author: Jim Machi – VP of Marketing, Sangoma A few months ago, I wrote a blog about Unified Communication solutions including some contact center features like music on hold, callback when available, call queues, and routing rules (such as time of day routing or department routing). I received a bunch of questions about this. First […]
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Author: Laura Jane Crocker – Campaign & Content Specialist, Sangoma With the implementation of the Telework Enhancement Act in 2010, there’s been a notable movement to remote and mobile working options for government employees. And while every government agency is required to have some form of telework policy, every office requires different resources to make […]
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Author: Jim Machi – VP of Marketing, Sangoma Last week, I was in the Chicago airport. And amazingly enough, I was delayed. Just a shock really to be delayed at ORD on a beautiful sunny day for no reason. Well, I think I did see a cloud in the sky. Anyway, I was delayed, so […]
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Author: Sangoma Content Marketing Team When a system administrator is tasked with upgrading a business phone system, there are several boxes to check when comparing solutions. Employees care about features and integrations, managers care about cost control, and SysAdmins care about simplicity and flexibility on top of everything else. The Switchvox Unified Communications (UC) solution […]
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Author: Jim Machi – VP of Marketing, Sangoma A few months ago, I spent some time looking at some data about the growth of Hosted/Cloud PBX. This week, I want to make a different point using the same information. While the growth certainly is impressive, the chart below is also important. If you subtract 18 […]
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Author: Mac McCarver – Content Creation Manager With tight budgets and long timelines, government agencies cannot afford to allow their technology to become old and more prone to critical failures. Offices must be proactive in predicting and assessing their technological needs and making plans to keep their network and hardware up-to-date and supporting the vital […]
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Author: Laura Jane Crocker – Campaign & Content Specialist, Sangoma There comes a time when every business must reconsider its phone system. Maybe the current equipment is too old or faulty or maintenance fees are adding up— or maybe the system simply isn’t meeting the needs of staff and clients. Whatever the reason, upgrading a […]
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Author: Jim Machi – VP of Marketing, Sangoma This is the time of year I write about the Mary Meeker Internet Trends report, which is a key report covering many different internet related topics. Obviously, I’m just trying to glean from that report what is important for the enterprise communications industry. One major takeaway for […]
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