4 Crucial Ways VoIP Benefits Healthcare Providers
October 15, 2020
Are you involved in running the day-to-day operations of a clinic or practice and feel like your medical office phone system has been giving you
Connect with Sangoma
Subscribe today to receive new articles by email, as well as exclusive offers and updates from Sangoma.
The Machi Minute
Jim Machi
Vice President of Marketing for Sangoma
Oct20
What Will the Future Contact Center Agent Look Like?
I was recently asked the question in the title of this blog when I was briefing an analyst about Sangoma. Without really thinking about what timeframe or anything like that, I blurted out “Probably a computer that sounds like a native language speaker”. In other words, a sophisticated chatbot. …
Featured Blog Articles
How Unified Communications Boosts Workplace Productivity
Many organizations fuss around with different apps and new gizmos hoping to find the magic bullet solution to increasing their workplace productivity. But a growing number of businesses are learning that the real key to increasing workplace productivity is not a new tool but a new system. A new phone system, that is. We’re referring, of course, to a Unified Communications (UC) phone system. The promise of UC is that the work people do will …
Featured Categories
Latest Articles
Introducing our Next-Generation Mobile App: Sangoma Connect
October 6, 2020
We know that right now, communication is key. We also know that you need to be able to work where it makes the most sense
7 Tell-Tale Signs Your Business Is Using Outdated Technology
October 1, 2020
Is your company using outdated technology? If so, it could be hurting your business more than you realize. But what’s considered “outdated?” Computers and operating systems are
Sangoma Recognizes 2020 Pinnacle Partner Award Winners
September 17, 2020
Since 2011, Sangoma has recognized our top performing partners with the annual Pinnacle Partner Awards. These businesses and individuals are not only true leaders in
7 Signs That It’s Time to Upgrade your Business Phone System
September 14, 2020
One crucial element to improving and expanding a business that many owners, managers, and IT administrators often overlook or do not recognize is the central
Moving to Cloud: A Marathon, not a Sprint
September 10, 2020
Making the move to Cloud has been a hot topic in the VoIP industry for a while now. There are plenty of reasons to consider
Unified Communications in the Cloud
Learn the benefits of cloud services, including hosted UC, SIP trunking, and Fax over IP.
Moving to Cloud: A Marathon, not a Sprint
Making the move to Cloud has been a hot topic in the VoIP industry for a while now. There are plenty of reasons to consider …
Why Seasonal and Growing Businesses Value the Cloud
All businesses value scalability, but for seasonal and growing businesses, the need for scalability is paramount. And that’s why these types of businesses value the …
Building the Reputation of your Business with Cloud
Few things are more important to a SMB (small-medium business) than its reputation. Building rapport with your customers doesn’t happen overnight, it’s a relationship that …
Articles by Industry
Automotive
Drive excellent customer experience and simplify employee communications
Government
Revolutionize public service and improve mobile communications
Education
Connect teachers, administrators, parents, and staff with UC
Healthcare
Boost patient & staff communications in medical offices, pharmacies, and more
Professional Services
Enhance caller experience & sales in retail, call centers, and other industries
Articles by Solution
Unified Communications
Improve efficiency, reduce cost, and enhance customer service with UC
Call Centers
Discover how to utilize advanced call center software and features
UC Technology
Explore the nuts and bolts of Unified Communications
