Building on the new, powerful AI features introduced to Sangoma CX already in 2024, our cloud contact center solution now expands its automation capabilities and adds other significant enhancements with […]
The healthcare industry is characterized by a relentless pursuit for excellence. The quality of care service directly translates into a substantial impact in people’s lives. In the quest to deliver
We are thrilled to share the latest improvements to our Sangoma CX platform in its newly released version 7.4. Focusing on customer service and reporting capabilities enhancements, these updates
In today’s business climate, a company’s network is the heart and soul of its operations. As organizations grow and develop over time, their technology needs will also evolve. Given the
In a Sangoma study it was found that; by adopting UC tools, companies can achieve an average 52% increase in workplace productivity, 45% better efficiency, and a 25% higher profit.
In the dynamic realm of retail, the power of seamless communication is paramount. CPaaS (Communication Platform as a Service) stands out as a game-changer, arming retail staff with the tools
For years, the primary method of building a network architecture for business use has involved wide-area networks built with private connections and multiprotocol layer switching (MPLS). While this methodology is
In today’s digital age, the retail landscape is undergoing a seismic shift, and UCaaS is the unsung hero leading the charge. Imagine a world where seamless communication drives customer satisfaction