Articles about The Machi Minute

Latest Articles


Why Collaboration Tools Are Important

In my last blog, I discussed “digital channels”, one of which are collaboration tools. Let’s take a closer look the importance of collaboration tools. Just

What is MSP and UCaaS all about? Blog Header
Managed Services

What is MSP and UCaaS all about?

As many of you know by now, Sangoma has purchased NetFortris, and now we have added some new “Managed Services” offerings. What are managed services?

How is UCaaS Priced? Blog Header

How is UCaaS Priced?

Every once in a while I’ll get asked by an end-user customer about how “UCaaS is priced”. I get this question since the end-user sees

Typical UCaaS Customer Blog Header
End Users

Typical UCaaS Customer

I get asked the following question quite a bit – “What does your typical end-user customer look like?” It’s really hard to answer that question

NetFortris Acquisition Blog Header

The NetFortris Acquisition

Some of you may have noticed by now that this morning Sangoma announced it has acquired NetFortris. Why, you might ask? Well, there are a

Enhance Your Communications With Custom UCaaS Packaged Applications

Customizing UCaaS Systems

We’ve had some partners over the last many months asking for more customization with our UCaaS platforms than already exists. First, it got me thinking

Voice Remains Important For Your Business

Voice Remains Important For Your Business

I’ve seen a few recent articles, and actually have had a few conversations lately about “voice”, basically about how voice remains important for your business,

BYOD Mobile UCaaS Clients

Does BYOD impact UCaaS clients?

As UCaaS users take advantage of smartphone clients more and more, sometimes we get questions from prospects about whether the types of smartphones their employees

IoT Connectivity in an Office Environment

IoT Connectivity in an Office Environment

IoT connectivity, as it relates to enterprise communications, is really about the convergence of Unified Communications and IoT. You might think that UC and IoT

The Evolved Office Mobility

The Evolved Office & Mobility

Unified Communications (UC) has ushered in the second state of the Evolved Office, where mobility and collaboration take center stage. The mobile client enables more

The Evolved Office

The Evolved Office

As we’ve seen over the nearly two years now, the office has evolved, and not just in a physical way. The way we communicate, using

Desktop-as-a-Service DaaS Virtual Desktop

What is Desktop-as-a-Service (DaaS)?

You may have heard of Desktop-as-a-Service, with its projections of 17% CAGR and $10B market size within a few years, and wondered, “what is this”

Hand touching SD-Wan world illustration

How SD-WAN Can Help Your Business

As cloud-based communications become more of the natural fabric of business communications infrastructure, SD-WAN is becoming more important for the enterprise. And this is precisely

Open laptop on table with AstriCon logo virtual conference event

AstriCon 2021 Is Now Virtual

Sangoma has decided to cancel the in person AstriCon 2021 event in Orlando, Florida the last week in September and move it to be a

Business woman in street using a Unified Communications mobile phone

What is Unified Communications?

What is Unified Communications? It may seem like a simple question, but the answer is not so simple. On the surface it just means unifying

Trade show hall with people walking and ITEXPO sign above

Going to ITEXPO 2021

Tomorrow I’ll be heading off to ITEXPO, an event I’ve been to countless times before. I may have even been to every single ITEXPO that

Scroll to Top