Considerations for a Unified Communications Prem to Cloud Migration
Some companies are considering the transition from an on-premise unified communication system to a UCaaS system. There could be various reasons, ranging from the age
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Some companies are considering the transition from an on-premise unified communication system to a UCaaS system. There could be various reasons, ranging from the age
In my last blog, I discussed “digital channels”, one of which are collaboration tools. Let’s take a closer look the importance of collaboration tools. Just
Frost and Sullivan has written a white paper called “Modern Cloud Communications Empower the Hybrid Workforce”. It’s an interesting paper all around. To download the
Before discussing the benefits of a managed security service for your business, let’s discuss what threats we are talking about. As an IT manager for
Before we get to that question, and why I even asked it in the first place, we need to define what hot desking is. Hot
Before we talk about the benefits of a managed SD-WAN service, let’s talk about what SD-WAN is. In my last blog, we discussed a Managed
We all need the Internet. Many of us can’t do our jobs without that access. And for long-time readers of this blog who have read
As many of you know by now, Sangoma has purchased NetFortris, and now we have added some new “Managed Services” offerings. What are managed services?
Every once in a while I’ll get asked by an end-user customer about how “UCaaS is priced”. I get this question since the end-user sees
I get asked the following question quite a bit – “What does your typical end-user customer look like?” It’s really hard to answer that question
As many of you know, at Sangoma, we have our own video meeting platform called Sangoma Meet. We launched this right around when the pandemic
Next week, Sangoma will be at Channel Partners at the Venetian in Las Vegas. Channel Partners, at its core, is about all the cloud agents
Some of you may have noticed by now that this morning Sangoma announced it has acquired NetFortris. Why, you might ask? Well, there are a
If you’re using all kinds of Unified Communication tools, how do you handle all of this confusion about what to use? One way to handle
Last week, I introduced you to Val, who is a knowledge worker with so many ways to communicate. She has a dizzying array of applications
Val wakes up in the morning and goes downstairs to her work from home setup, or decides to go into work that day. Either way,
How does someone get into the office? Do you have a key card for that? Is there an intercom that visitors talk to when they
Desktop as a Service (DaaS) is the concept of bringing a virtual desktop to the cloud. In other words, think about your desktop now, and
What might be some benefits to your company if your headquarters office was a prem UC deployment and your satellite offices were a cloud deployment?
Some enterprises are starting to explore deploying Unified Communications in a Hybrid capacity – that is, one site (say the headquarters site) deploying an on-premise
We’ve had some partners over the last many months asking for more customization with our UCaaS platforms than already exists. First, it got me thinking
Last week I wrote about why voice seems to be making a “comeback” from a business perspective. And I wrote about people seeing the value
I’ve seen a few recent articles, and actually have had a few conversations lately about “voice”, basically about how voice remains important for your business,
About a year ago, Sangoma announced its intention to purchase Star2Star. And even though we were one of the first M&A’s in 2021, we were
One year ago, I wrote a blog about Panasonic exiting the PBX business. As I wrote at the time, this was more about the PBX
I haven’t written about Open Source communications in a while. I’ve been meaning to, and now it’s near the end of the year, and since
As UCaaS users take advantage of smartphone clients more and more, sometimes we get questions from prospects about whether the types of smartphones their employees
Given Unified Communications form the essential fabric of the modern business communication system, we’re starting to see contact centers merging more and more with Unified
As artificial intelligence enters the contact center, the business communication system can start making decisions based on context, past similar decision history, etc. One of
CPaaS (Communications Platform-as-a-Service) is an excellent thing if your organization is a software developer or has developer types in your organization. But in a general
IoT connectivity, as it relates to enterprise communications, is really about the convergence of Unified Communications and IoT. You might think that UC and IoT
Unified Communications (UC) has ushered in the second state of the Evolved Office, where mobility and collaboration take center stage. The mobile client enables more
Last week you may have noticed that Sangoma was positioned by Gartner, Inc. in the 2021 Gartner Magic Quadrant for Unified Communications as a Service,
As we’ve seen over the nearly two years now, the office has evolved, and not just in a physical way. The way we communicate, using
What kind of companies might utilize a cloud-based virtual desktop (Desktop-as-a-Service or DaaS for short)? It could be any, but they would generally fall into
Last week we explored what Desktop-as-a-Service is, and this week we’ll get into some of the benefits. As discussed in last week’s blog, security is
You may have heard of Desktop-as-a-Service, with its projections of 17% CAGR and $10B market size within a few years, and wondered, “what is this”
Last week, I wrote a blog about the benefits of UCaaS, and I wrote about the following benefits: mobility afforded to employees, the financial aspects
In the past 18 months, many of us have lived one of the prime benefits of UCaaS – the mobility aspect, which is the ability
Alright, I’m back to traveling pretty regularly, at least within the United States. And with that comes airport delays. Yep, I almost forgot about them.
As cloud-based communications become more of the natural fabric of business communications infrastructure, SD-WAN is becoming more important for the enterprise. And this is precisely
With all the remote working going on, we’ve all started using different kind of endpoints. Maybe it’s a headset now connected to your computer, using
Sangoma has decided to cancel the in person AstriCon 2021 event in Orlando, Florida the last week in September and move it to be a
What is Unified Communications? It may seem like a simple question, but the answer is not so simple. On the surface it just means unifying
Let’s examine a bit more why starting with a video-centric UC platform could be problematic for your business. First of all, most video calls are
A business communication system connects to a phone. But how tightly integrated does the phone need to be? Does it just need to make and
Besides a proper multi-modal communication system that handles all that voice entails, what else will be needed in tomorrow’s Unified Communication system? The system of
In May, Omdia released their UC as a Service (UCaaS) Scorecard, ranking the top 10 UCaaS providers in North America. We are proud to say
While Internet-based communication such as social media, chat, video, chatbots and push-to-talk are gaining ground, and will continue to gain ground each year, at this
Tomorrow I’ll be heading off to ITEXPO, an event I’ve been to countless times before. I may have even been to every single ITEXPO that