One year ago, I wrote a blog about Panasonic exiting the PBX business. As I wrote at the time, this was more about the PBX business changing into Unified Communications than it was about a decline in on-premise systems. And even though we see all kinds of press about the growth in UCaaS, which by the way is justified, we hardly ever see anything about on-premise systems. The presumption being that they are declining so why even write about a topic that no one really cares about.
But are on-premise Unified Communication systems really declining? The benefits of Unified Communications, which include business communication systems that support not only voice, but also video, collaboration, file sharing and messaging, and includes support for office phone numbers to your laptop and your smart phone in addition to your deskphone, are not just limited to cloud-based UC systems. All these features can also be delivered via premise platforms.
And with this in mind, lo and behold, we do find an article about “premise PBX is the largest selling UC platform in 2021”. This comes as no surprise to Sangoma, given we sell both on-premise and cloud-based UC. And as the article outlines, we understand the reasons why customers continue to buy on premise: excellent reseller/dealer support, security, and total cost of ownership. Of course, there are also excellent reasons to go cloud.
Either way, Sangoma can provide your business with the best UC system for your business. Our UC systems include advanced collaboration and productivity-enhancing features for every user and can be deployed on-premise or through the cloud, allowing businesses to select the best option for their needs.