A couple of months ago, I wrote about being selected, again, for the 9th year in a row, to the Gartner UCaaS Magic Quadrant. It never gets old, just like football teams that consistently get to the playoffs! I’m pleased to announce that we’ve also been designed a Leader in the Frost and Sullivant FROST RADAR™ North American UCaaS Market for this year.
It’s very nice to honored like this by key analyst companies. It makes all the hard work, by the entire company, mean something. The recognition is nice.
We know we can’t just sit still and not innovate if we want to keep getting this recognition. The market is continually changing, and the competition changes as well. I mean who would have thought 9 years ago that video meetings and collaboration would be key features in a UCaaS platform now? But they are. Business phone systems are just different now, in a way that benefits the customers.
Change is still coming though. If you read the report (and the report can be found here on our website), you‘ll see it mentions that “Integrated platforms delivering UCaaS, CCaaS and CPaaS are at the foundation of next-generation business communications solutions”.
Sangoma certainly agrees with that statement and we have been driving this on our roadmaps for a while. We have or own CCaaS and CPaaS platforms, that are integrated with our UCaaS. And we are using our CPaaS to create apps that augment our UCaaS solution, whether that be with integrations to other software systems, or productivity improvement apps that supplement UCaaS.
As Elka Popova, VP of Connected Work Research, ICT of Frost and Sullivan says “Sangoma continues to strategically augment and diversify its extensive UCaaS portfolio and partner network, more recently via the acquisition of Star2Star and NetFortris. Sangoma consistently prevails within the industry as a one-stop shop for complete communications solutions, including UCaaS, CPaaS, SD WAN and communications devices.”
We certainly intend to continue to offer the best one-stop shop cloud communications solutions, intend to continue to innovate, and thus continue to be recognized as leaders!