Sangoma

The Hybrid Business Phone System Where Reliability & Flexibility Meet

Business Voice+ is Sangoma’s hybrid solution that provides the best of cloud-based and on-premise Unified Communications. Business Voice+ ensures unparalleled scalability, flexibility, and reliability for your business communications. This innovative solution is powered by Sangoma’s unique cloud architecture that includes our on-premise StarBox® and cloud-based network backbone components. Business Voice+ offers guaranteed 99.999% uptime, built-in business continuity, voice-optimized call routing, and controls for end-to-end communications support.

Sangoma

Key Features and Benefits

Sangoma
End-to-End Business Continuity

Business Voice+ is the most reliable Unified Communications system available on the market. We leverage built-in network monitoring, disaster avoidance, and recovery features that prevent your communications from experiencing lags, jitter, or failure with 99.999% uptime guaranteed.

Sangoma
StarBox

As the on-premise component of the Business Voice+ solution, the StarBox® manages the traffic flow of your communications. It provides crystal clear call quality, real-time network adaptation, and continuous monitoring services for communications with no delay, echo, distortion, or downtime.

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Multi-Location Flexibility

Business Voice+ optimizes your operations whether you have one location or thousands. All phones are connected and operate as a single system allowing for direct extension dialing, seamless call transfers, ring groups, call queues, and more.

See What You
Can Do With
Business Voice+

Advanced Contact Center

Available with Contact Center bundle
  • Enhanced CallerID
  • Extension User Rights
  • Multi-Layer Cloud Auto Attendant
  • Multi-Location Ring Groups
  • Paging & Group Paging
  • Presence Management
  • Reporting & Analytics
  • Custom Music / Message On Hold (MOH)
  • Line Pooling & Bursting
  • Time-Based Call Routing
Advanced Contact Center

Call Control

Call Control

Voicemail/Messaging

  • Voicemail Groups
  • Voicemail-To-Email
  • SMS
  • Instant Messaging 
Voicemail/Messaging

Collaboration

  • Faxing & Mobile Faxing
  • Unlimited Conference Calling
  • Video Conferencing
  • Softphone & Home Office Extensions
  • Interaction with Packaged Applications
  • Business Voice for Microsoft
  • Teams Integration (with MS Teams module)
  • Custom CRM Integrations (with CRM module)
Collaboration

StarBox® Appliances

Sangoma

StarBox® 1000

  • Supports up to 45 phones
  • Up to 15 concurrent calls
  • Up to 15 Phones per Unicast Paging Group 
  • mSATA system storage
  • Total 30 GB mSATA storage 
  • 1,600 hours of local call recording storage 
  • Unlimited cloud storage

StarBox® 2500

  • Supports up to 250 phones
  • Up to 50 concurrent calls
  • Up to 15 Phones per Unicast Paging Group 
  • CompactFlash + SSD storage
  • Total 4 GB CompactFlash + 80 GB SSD storage 
  • 5,000 hours of local call recording storage 
  • Unlimited cloud storage

StarBox® 6000

  • Supports up to 500 phones
  • Up to 250 concurrent calls
  • Up to 15 Phones per Unicast Paging Group 
  • CompactFlash + SSD storage
  • Total 4 GB CompactFlash + 160 GB SSD storage 
  • 10,000 hours of local call recording storage 
  • Unlimited cloud storage

Solution Enhancers

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