PBXact Features

The Complete IP-PBX Solution

PBXact delivers all the basic phone system features plus enhanced applications to create a flexible customizable solution. PBX administrators and developers can also customize the software to integrate third party applications and create a custom purpose built solution for their needs.

Included in Base Additional Add-Ons
PBXact Enhanced Features
Call Recording Reports
Class of Service
Conference Pro
Extension Routing
Fax Pro
Park Pro
Page Pro
SysAdmin Pro
Voicemail Notify
Voicemail Reports
XMPP Pro
Phone Apps
Zulu UC
CRM Link Module
Third Party Phone Support
EndPoint Manager Free for Sangoma Phones
High Availability
High Availability
Property Manager
Sangoma Property Manager
Operator Panel
XactView Operator Panel (20 Pack)
XactView Operator Panel Queue License
Call Center Features
Appointment Reminder
Outbound Calling Campaign
CallerID Management
Outbound Call Limiting
PinSet Pro
Queue Pro
Queue Reporting
Web CallBack

All of these features at pricing you wouldn’t believe! Contact Sales to learn more.

PBXact Feature Support Included in All Systems

Business Features

  • Flexible Time-Based Call Routing
  • Built-In Conference Bridge
  • Fax to E-mail
  • Hunt/Ring Groups
  • Music on Hold
  • Voicemail Blasting
  • Find Me / Follow Me Calling
  • Personal IVRs
  • Wake Up Calls
  • Support for Video Calling
  • Secure Communications (SRTP/TLS)
  • Announcements
  • Text to Speech
  • Calling Queues (ACD)
  • Interactive Voice Response (IVR)

Calling Features

  • Zulu UC Desktop Application – Outlook, Browser and Softphone Integration
  • Three-Way Calling Support
  • Voicemail
  • Voicemail to E-mail
  • Caller ID Support
  • Call Transfer
  • Call Recording
  • Do Not Disturb
  • Call Waiting
  • Call History / Call Detail Records
  • Call Event Logging
  • Speed Dials
  • Caller Blacklisting
  • Call Screening

Telephony Support

  • Open Standards Support for Multiple Protocols
  • SIP, IAX2
  • PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM (Excludes PBXact 10)
  • WebRTC
  • Softphone Support
  • Specialty Device Support
  • Door Phones
  • Overhead Paging
  • Strobe Alerts
  • Paging Gateways
  • Voice Gateways
  • Failover Devices
  • Desktop/Mobile Phone Support

Administration

  • Upgrade System with Granular Control
  • Bulk Import Utilities (Trunks, Extensions, Users, DIDs)
  • Localization in both GUI and Sound Files for Multiple Languages
  • Backup and Restore Utilities
  • Custom Destination Administration
  • Web-based Config File Management When Needed
  • System Recording Management
  • GUI Controls for DNS, Network Settings, and More!

User Control Panel

  • Responsive GUI (Desktop, Tablet, and Mobile Device)
  • WebRTC Softphone
  • Call History (Details and Recording Playback / Download)
  • Contact Management
  • Presence Management
  • Conference Room Management
  • Find Me / Follow Me
  • Call Forwarding, Call Waiting, Do Not Disturb
  • Call Confirmation
  • Visual Voicemail – Playback and Management
  • Notification Options
  • Greetings Management

Add-ons

  • High Availability (License Required per PBX Node, Excludes PBXact 40 & 60)
  • Call/Contact Center Features (Enhanced Call Center Functionality)
  • Operator Panel / Wall Boards
  • Third Party Phone Support (for Non-Sangoma IP Phones)

PBXact Systems

Premise systems for the SMB and the Enterprise:
  • 10-5000 users
  • 1U rack mountable
  • High performance SSD storage
  • Expansion Modules
  • Universal Power Supplies
  • High Availability Clusters
  • Remote Management

IP Phones

Complete range of phones for the enterprise including free access to Zero Touch provisioning tools such as End Point Manager and Redirection Server. Access high productivity features with support for Phone Apps including hot desking, queue control, voice mail noti ciations. High level of security with built in VPN.

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