We’re thrilled to announce that Sangoma CX has been honored with the 2023 Customer Experience Innovation Award by CUSTOMER Magazine. It’s a testament to Sangoma’s commitment to providing exceptional value, innovation, and customer support.
The Sangoma CX solution is a full suite of products designed to level up customer interactions, offer speedy support, and foster brand loyalty for businesses of all sizes. And guess what? It comes with some pretty cool features, too! 😎
Multi-channel Support: Sangoma CX lets businesses communicate with customers through various channels like phone, SMS, email, and web chat, giving them a seamless experience.
Analytics: With Sangoma CX, businesses gain helpful insights into customer behavior and preferences, enabling them to tailor products and services accordingly.
Call Queuing & Routing: The CX solution offers advanced call queuing and routing capabilities, ensuring calls are directed to the right agents, reducing wait times, and improving customer satisfaction.
The Sangoma CX solution takes customer experiences to the next level – shorter wait times, happier customers, and increased satisfaction guaranteed! It equips businesses with powerful tools for success, like multi-channel support. This award proves our dedication to customer-centric products and services. Check out Sangoma CX today for top-notch customer experiences and a competitive edge. Get in touch now to see how we can help you reach your goals.