Business Phone System Apps and Integrations
Switchvox offers all of the advanced features you expect from an integrated phone system.
With Switchvox, it’s more than just the call. It’s about utilizing your UC solution to solve business challenges. Best of all, access to all Switchvox applications is free. Try them all today and see how extending communication beyond voice can empower your workforce.
Switchvox Active Directory / LDAP integration
With Switchvox, you can take advantage of the directory services solution your organization already utilizes, giving users one less password to remember and administrators an easier solution to manage.
Switchvox integrates with Active Directory/LDAP so users can log in with their standard Active Directory/LDAP credentials to access and manage their own personal Switchvox settings.
Switchvox for Zendesk®
Switchvox works within Zendesk® to handle common tasks for you, so you can focus on your customers. Switchvox for Zendesk can match and display an existing User from incoming caller ID, or, if unknown, lets you create a new User and ticket for the call.
You can also click to dial a phone number within Zendesk, log in and out of your Switchvox call queues, change your Switchvox Status, and access your call log.
Zendesk is a trademark or registered trademark of Zendesk, Inc.
Switchvox for Chrome & Firefox
Use Switchvox Dial for Chrome and Firefox to dial phone numbers directly from your web browser. Switchvox makes it simple, too. Just highlight the number you’re looking to call, right click, and tell Switchvox to dial.
Looking for a quick way to find all phone numbers on a webpage? Switchvox can automatically detect and highlight all phone numbers for even easier quick-dial access.
Switchvox for Salesforce
Being able to effectively track interactions between staff and customers is critical. Every note counts, and that one documented communication could be key to winning the deal. Switchvox works within Salesforce to handle common tasks for you, so you can focus on your customer.
Features of the Salesforce plugin include:
- Displaying matching records during incoming calls
- Dialing a record’s phone number from within Salesforce
- Logging calls directly into Salesforce
- And much more.
Switchvox for Outlook
With Switchvox for Outlook, easily dial a contact’s phone number from within Outlook. It’s simple. Open your address book, find the contact, right click, and choose the ‘Dial’ option.
But what about when they call you? Is there any way to know who’s calling before answering the call? With Switchvox for Outlook, you receive a desktop notification, including their contact information, so you’re conversation-ready as soon as you answer.
Switchvox Softphones
Sangoma places all the power of a Switchvox IP Phone into a mobile and desktop softphone, allowing users to make and receive calls (and so much more) from any device.
Feature-rich and powerful, the Switchvox Softphones will keep productivity at an all time high, inside or outside the office.
