SIP Trunking is important for any enterprise these days – this is the connection into your building that carries phone calls to an on-premise UC platform, or is the underpinning of any cloud communications service. It must be robust, be resilient, be able to offer a wide array of DIDs, and comply with local telephony laws such as location service.
However, in today’s world, that is not enough, especially if you are a wholesale SIP trunk provider. More and more, additional services are expected of the wholesale SIP trunking provider. Services now expected include:
- Fraud Prevention
- Emergency Services
- Cloud-based Management Portal, so the client can perform self-service on common functions
Frost and Sullivan’s whitepaper on this topic outlines what a modern SIP Trunking business needs to provide.