Frost and Sullivan’s North American Unified Communications and Collaboration Competitive Strategy Leadership Award

Jim Machi Photo
Senior Vice President of Product Management and Marketing, Sangoma

Frost & Sullivan 2020 - Best Practices Award - North American Unified Communications and Collaboration Competitive Strategy Leadership AwardToday Sangoma has announced we have been chosen by Frost and Sullivan to receive their North American Unified Communications and Collaboration Competitive Strategy Leadership Award. Yes, a long-winded name for an award. In a nutshell though, we’ve been recognized by Frost and Sullivan for our UC products and what we’ve been doing to bring them forward. And we are very proud of that.

Frost and Sullivan has criteria for the award around strategy innovation and customer impact that you can read about in the award write up. Sangoma met all of them. A few items with our solution particularly stood out to them though:

  • The concept of a full end to end solution and the fact that Sangoma can be a one-stop show for a full UC solution is unique. Sangoma offers UC but also our own collaboration clients for both mobile and desktop, phones, headsets, gateways/SBC if required, and our own SIP Trunking for prem solutions.
  • The fact that we offer both on-prem and cloud solutions means we can be a true trusted advisor to our customers. This means we aren’t “pushing” the customer to cloud or prem but instead guiding the customer towards what is best for them.

Sangoma looks at this award also as a kind of award for our customers as well. Without them, we wouldn’t have won this. And they put faith in our product, and the value it provides them. So, we thank them as well.

But we’re not standing pat with this award. We continue to drive ourselves forward, and you will continue to see Sangoma innovating in the UC space as well as adding to our suite of Communication as a Service product portfolio. While this award is about UC and UCaaS, we also offer other “As a Service” offerings such as Retail and Wholesale SIP trunking, CPaaS, Fax, Video Meetings and Access control. So similar in concept to our “end to end UC solution” we discussed before, we want to offer “end to end As a Service Communications”.

As indicated above, if you want to read the entire award write-up, please go here.

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About the Author

Jim Machi - Senior VP of Product Management and Marketing for Sangoma
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