Switchvox Training & Certifications

Learn Switchvox Your Way

Switchvox online training provides self-paced video courses designed to make you more productive and unleash the full power of your Switchvox UC system. Because Switchvox on-premise and Switchvox Cloud are based on the same software, the training courses are relevant to both solutions. 

User training provides productivity and enhancement tutorials to help you get more done with your Sangoma phone and Switchvox UC tools. Administration training allows you to provide professional IT support for your Switchvox installation.

User Training

ONLINE

Switchvox Getting Started

User Training

The Switchvox Basics video series gives you an overview of how to use your new desk phone, softphone, Switchboard, and user portal.

Switchvox can help you be more productive and allow you to communicate in ways that you never could before. 

The Switchvox Basics video series gives you an overview of how to use your new desk phone, softphone, Switchboard, and user portal.

This training is ideal for:
Anyone who wants a basic overview of how to use their Switchvox business phone system.

ONLINE

Switchvox User Training

User Training

The Switchvox User Training video series is designed to help all Switchvox users become more familiar with the system and learn how to use productivity-enhancing features. 

Switchvox User Training can help you navigate the Switchvox interface more quickly and learn all of the powerful features to make you more productive. 

In this training, you will be introduced to the Switchvox User Web Suite, the Switchboard and Sangoma phones.

This training is ideal for:

  • New users that want to learn how to get started using their Switchvox business phone system
  • Existing users of Switchvox that want to take full advantage of the features of Switchvox
ONLINE

Switchvox IP Phones Training

User Training

D-Series phones are the only VoIP business phones designed specifically for Switchvox. These video lessons provide easy-to-follow visual instruction for your D80 and D6X IP phones.

D-Series phones are built specifically for use with Asterisk-based phone systems. These video lessons provide easy-to-follow visual instruction for your D80 and D6X IP phones.

ONLINE

Switchvox Switchboard Training

User Training

The Switchvox Switchboard video series walks you through important features and how to use them.

The Switchboard gives you a bird’s-eye view into your company’s communications and enables collaboration across the organization. In this training, you’ll learn how to set up and personalize your Switchboard to suit your needs.

This training is ideal for:
Switchvox users who want a browser-based phone system experience.

Admin Training

ONLINE

Switchvox Admin Training

Admin Training

Gain the knowledge to design, implement, and support communications solutions based on Switchvox.

Switchvox Admin training is structured logically starting with installation and basic account set up, then moving on to advanced topics like queues and IVRs. Admins who complete the training will be familiar with all of the necessary concepts to execute professional, basic configuration, and to perform regular system administration tasks, such as adds, moves, and changes. Even experienced Switchvox admins will benefit from the course with the included tips and best practices.

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