Sangoma Support

Quick Call Links:

To receive technical support for NetFortris MSP and CommUnity/Fonality Voice customers, please dial 877-366-2548, Option 0. Non-emergency tickets can also be opened by sending an email to

Sangoma provides global technical support to our service providers and partners through our offices in North America, the United Kingdom, EMEA, and Asia Pacific. Our partners and customers can rely on Sangoma’s team of customer support professionals who provide high-quality, prompt, and efficient technical and product-related support.

Use the links below to activate subscriptions, warranties or phone feature packs for Switchvox products.

The Switchvox Subscription Wizard will assist you in the following:

  • Add additional extensions
  • Check on the current coverage of a subscription/maintenance plan for your Switchvox system.
  • Upgrade your subscription to increase your access to support
  • Renew your subscriptions to keep your access to support and take advantage of new releases

Use the link below to update your registration information for your Switchvox system. A user account is required.

Update Registration

Sangoma prides itself on delivering world-class customer support to ensure you the best experience throughout the lifespan of your Sangoma product(s). Whether you are a small/midsized, enterprise, or large service provider, our various support service-level packages, along with installation and deployment services, guarantees your business has tailored support that meets your needs.

Our global support team offers in-depth industry and product knowledge to ensure you receive the support and installation services you need when you need them.