Why is Switchvox the Best Business Phone System for SMB Customers and Resellers?

You might be a small business owner looking to upgrade your phone system, or perhaps an IT administrator tired of dealing with the headaches of maintaining an outdated legacy phone system. Or perhaps you’re a Unified Communications vendor looking for a solution that will help set you apart from the competition.

No matter the case, Switchvox is the best business phone system for small business owners looking to upgrade their communications set-up, and the perfect fit for vendors searching for a new competitive advantage.

Switchvox offers three key benefits that make it a perfect fit for both users and UC resellers:

#1: No à la carte business phone system pricing – all features are included for every user

One of the great benefits of Switchvox for both users and partners is that Switchvox features an all-inclusive pricing model. Traditionally phone systems would require individual feature licenses for major applications like voicemail, faxing, and IVRs, but with Switchvox you get mobile apps, call recording, desktop faxing, call routing, presence, and much more all at one affordable price. This is especially helpful for those who are new to the world of VoIP telephony and Unified Communications for business.

Sometimes it can be overwhelming trying to figure out all the features your business may or may not need in a phone system. Fortunately, with an all features included pricing model you get the freedom to choose the functionality you want and not have to worry about paying for add ons and additional licensing for features you may need down the road.

Switchvox’s all features included pricing model not only makes buying a new business phone system less stressful but also simplifies the purchase process. Instead of worrying about how much it’ll cost to add on something like call center functionality, all you have to do is choose which deployment (on-premise or Cloud) best fits your requirements and how many users and phones you’ll need. And this means no more lengthy line item quotes, which makes quoting super easy for resellers.

#2: Switchvox is both a scalable and flexible Unified Communications platform

Another benefit of Switchvox is that it offers flexibility to both users and partners. Sangoma recognizes that businesses come in all shapes and sizes, and that you need a phone system that can adapt as your business grows.

In order to accommodate a variety of businesses, Switchvox can be deployed as an on-premise phone system or as a hosted cloud phone system. This gives both users and partners plenty of options in terms of cost and phone system management. With an on-premise phone system deployment, businesses can pay for Switchvox as a capital expenditure and manage their phone system using their own IT staff.

Alternatively, if you’re not looking to pay an upfront capital expenditure and don’t feel comfortable managing your phone system, a hosted phone system deployment allows you to simply pay a monthly subscription and the vendor will manage your system in the Cloud.

If choosing between a cloud or on-premise deployment seems like uncharted territory for you, you’re in luck. Switchvox is not restricted to either an on-premise or cloud deployment. Fortunately, if you decide your company has outgrown a hosted deployment, you can move seamlessly from Switchvox Cloud to an on-premise solution with no set-up and no change to your user experience. Or, if you started out with a Switchvox on-premise system and down the road determined that a cloud system better fits your needs then you can easily switch and the interface and behavior of Switchvox will remain the same.

Choosing between on-premise and cloud isn’t the only aspect of the flexibility offered by Switchvox and Sangoma. Sangoma offers all of our own UC devices and network connectivity that you will need — including SBCs, SIP trunking, phones, headsets, and gateways. So, if you want to upgrade your phone system and utilize existing infrastructure, you still have options and compatibility. With the help of Sangoma gateways, you can avoid going through a third party vendor and use Switchvox while keeping your existing analog/PRI lines.

Plus, with Sangoma handling all your UC surround, you don’t have to worry about calling three different technical support teams for any issues or troubleshooting. It’s as simple as calling one number for all your support needs.

#3: Switchvox offers advanced business phone system features and is easy to use

Part of what makes Switchvox a great solution for users and resellers is the fact that it offers advanced phone system features and functionality without sacrificing ease of use. Oftentimes people are hesitant to get a new phone system because they don’t want to deal with a cumbersome installation process or the headache of learning how to use a new phone system.

Fortunately, Switchvox is easy to deploy and can be scaled up or down with our pre-provisioned phones. This means you don’t have to worry about contacting us or your Sangoma reseller for help adding a new user or moving an employee from one office to another. It’s as simple as plugging in your new phone or unplugging your existing phone and moving it to another office. However, if you do have any trouble setting up or using your phone system, we have a dedicated support team to ensure you receive the support and installation services you need.

Once you’ve got Switchvox set-up, we make it easy to learn your new phone system. Sangoma offers lots of free training available to both our users and partners so that you don’t have to spend weeks trying to learn your new phone system. In addition to our free training and demo center, we offer in-depth online and classroom training courses available to our partners and customers through Sangoma University.

These are just a few of the many features and benefits that Switchvox offers to both users and resellers. If you’re interested in learning more about Switchvox, phone system deployment options, or partnering with Sangoma be sure to check out these links below:

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