Available courses

P-Series Phones / Community

Training videos on how to use the P-Series phones.

P-Series Phones

Training videos on how to use the P-Series phones.

Switchvox Essentials

This is a self-paced, online course that is excellent for anyone interested in the first technical...

PBXact Essentials

This is a self-paced, online course that is excellent for anyone interested in the first technical i...

Vega Gateway Essentials

This is a self-paced, online course that is excellent for anyone interested in the first technical...

SBC Essentials

This is a self-paced, online course that is excellent for anyone interested in the first technical...

StarCenter 3 Installation Certification

Course Description: This course covers StarCenter 3 features, user interface, queues, alerts, report...

StarCenter 3 Configuration Course

Course Description: StarCenter 3 Configuration, Monitoring, and Reporting

Contact Center 101

Course Description: This is an introduction to Contact Center technology and terminology, with a foc...

StarFax Training

Course Description: This course covers StarFax Classic and StarFax Personal.

FreePBX Essentials

FreePBX Essentials is redirected to the PBXact Essentials training videos.  PBXact Essentials is a ...

Asterisk Essentials

Learn Asterisk online at your own pace.The Asterisk Essentials Training video course is designed t...

Digium IP Phones

Legacy Training focused on the use and utilization of the Digium D-series phones

Switchvox Basics

Legacy Training for the Switchvox systems. 

Small Business Automation

Legacy Switchvox training based on business automation.

Switchvox End User Training

Legacy training for the Switchvox product, based on end user training.

Switchvox for Call Center

Legacy Training covering the Switchvox system with focus on use in Call Centers

Switchvox Sales Training Essentials

Welcome to Switchvox Sales Training Essentials. This is a self-paced, online course that is excel...

PBXact/FreePBX Sales Training Essentials

This is a self-paced, online course that is excellent for anyone interested in the first product i...

Sangoma Explainer Videos

These six videos explain the latest Sangoma product offerings. This course is primarily intended for...

Partner Training

This is a self-paced, online course that is excellent for Partners, Resellers and Distributors int...

The Order Process - from Quote to Delivery

Course Description: This course covers all four stages of the order process, from quoting to shippin...

Star2Star Training for New Partners

Course Description: A general overview of the order process from Quoting to Order Management and Nu...

Order Management Processing

Course Description: This course explains the order management process from start to finish. None

Number Porting Tutorial

Course Description: This course explains how the number porting process works. Number porting is an ...

Introduction to the Knowledge Base

Course Description: The knowledge base, or KB, is an extremely powerful tool that is available to St...

Distribution Services

Course Description: This course shows the final steps taken to complete the order processing incudin...

360 Hub Tutorial

Course Description: This course is an introduction to the 360 Hub and is will show how to leverage i...

*Reseller Installation Certification

Course Description: This is the final step to your certification process. Once completed you will ea...

Technical Training for New Partners

Course Description: This course is a detailed overview of all the technical aspects of Star2Star - f...

Products

Course Description: This course covers hardware products that Star2Star offers and the Star2Star Con...

Portal Administration Basics

Course Description: This course covers the basic portal configuration operations. It focuses on the ...

Telecom 101

Course Description: This course introduces the basics of telephone communications. It also defines s...

Switches and Preconfigured Equipment

Course Description: This course discusses pre-configured equipment, which is existing equipment that...

Networking 101

Course Description: This course provides an Introduction to the basics of Data Networking

Architecture 101

Course Description: This course provides an overview of the Star2Star Hybrid Architecture.

Installing Partner Certification Part I

Course Description:This video is the first part of the certification course required for installing ...

Installer Certification Part III

Course Description: In this section you will demonstrate your understanding and knowledge of install...

Installer Certification Part II

Course Description: This video is the second part of the certification course required for installin...

Express Routing Code

Course Description: Upon completing these courses, a user can request an Express Routing Code, issue...

Sangoma Soft Skills Training

Soft Skills presentation and quiz for technical support groups

Switchvox Certified Essentials

Sangoma Certified Essentials is the first level of certification and is focused on the Online Trai...

Switchvox Sales Essentials

Sangoma Certified Essentials is the first level of certification and is focused on the Online Trai...

PBXact/FreePBX Certified Sales Essentials

Sangoma Certified Essentials is the first level of certification and is focused on the Online Trai...

Vega Gateway Certified Essentials

Sangoma Certified Essentials is the first level of certification and is focused on the Online Trai...

SBC Certified Essentials

Sangoma Certified Essentials is the first level of certification and is focused on the Online Trai...

PBXact Certified Essentials

Sangoma Certified Essentials is the first level of certification and is focused on the Online Trai...

FreePBX Certified Essentials

Sangoma Certified Essentials is the first level of certification and is focused on the Online Trai...

FreePBX Certified Administrator

Sangoma Certified Administrator is the highest level of certification and is focused on the co...

SBC Certified Administrator

Sangoma Certified Administrator is the highest level of certification and is focused on the co...

Asterisk Certified Essentials

Asterisk Certified Essentials is formerly the Digium Certified Asterisk Administrator (dCAA) program...