Author: Jim Machi – General Manager CCD, Sangoma
The smart home market is important to consumers for many reasons – energy savings, additional security and improved quality of life to name a few. But these benefits do not come for free, in fact according to a GSMA whitepaper, consumers globally will be spending as much as $121 billion on the smart home market. Security and Internet search companies have led the smart home market charge, but it is still a very fractured market. The myriad of offers and complexity of using all of these services together offers a huge opportunity to “make it simple” and “make it work”. This is where service providers can play a vital role. How?
First, service providers enable connectivity to subscribers and homes in the form of both landline and wireless services. These subscribers buy from a service provider because of brand recognition, network reliability and data information security. All great reasons to buy.
But many of the smart home services utilize only proprietary wireless protocols, and while that is great inside the home and around a Wi-Fi hotspot, once you get out of range, the service is useless without a separate management hub. To interact with these devices away from your home network, you need to allow outside access. This opens the door to several security issues. Service providers have the opportunity to provide a safe, secure and enabled environment that would allow the homeowner access outside of their network, including wireless, Wi-Fi and cellular technology into the host of new offerings.