Collaboration
The Evolved Office & Mobility
Unified Communications (UC) has ushered in the second state of the Evolved Office, where mobility and collaboration take center stage. The mobile client enables more
Articles about Mobility
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Mobility
What is Unified Communications?
What is Unified Communications? It may seem like a simple question, but the answer is not so simple. On the surface it just means unifying
daas
4 Reasons Why Businesses Are Moving To Connected Workspaces
Digital transformation is creating significant changes in how businesses operate, as well as how partners sell into new markets. Desktop-as-a-Service (DaaS) plays a significant part
Mobility
The Role of UC in Limiting Exposure for Essential Workers
We all owe a great deal of debt to the frontline/essential workers who are not able to work from home for the past 13 months,
Mobility
The Rise of SMS Communication in UC
The Rise of SMS and Unified Communications “Just text me” Those three words are being said now more than ever. SMS communication is the perfect
Customer Experience
Future of Video Conferencing
Modern video communications technologies allow us to work together as if we were in the same space, face-to-face, regardless of our locations. These innovations allow
cloud policy
5 Drivers for Moving Business Communications to the Cloud
We have all heard about ‘the cloud.’ The cloud this, the cloud that. But should you move your business communications infrastructure to the cloud? There
FreePBX
Introducing our Next-Generation Mobile App: Sangoma Connect
We know that right now, communication is key. We also know that you need to be able to work where it makes the most sense
Mobility
7 Signs That It’s Time to Upgrade your Business Phone System
One crucial element to improving and expanding a business that many owners, managers, and IT administrators often overlook or do not recognize is the central
Cost Savings
Building the Business Case: Convincing your Boss to Upgrade the Phone System
As more and more legacy phone systems are reaching their end of life, system administrators all over the country are researching their options and taking
Mobility
4 Not-So-Obvious Softphone Selling Points
While there is a time and a place for the desk phone (and they aren’t going away any time soon), more and more companies are
Mobility
Benefits of Mobility in the Modern Workforce
For many professions, work is no longer about where a person is, but how much they can accomplish independent of where they are. Unified Communications (UC) takes
Mobility
Workforce Communications Solutions Keep Mobile Workers Engaged
Recent Trends in Workforce Communications The people who make up today’s workforce and the way they approach their careers have undergone a dramatic change with
Mobility
I Went on Vacation (and No One Noticed)
It’s a good thing I think! I mean, if you go on vacation and no one notices there are two potential reasons I can think
Mobility
Vacation Mode: UC Tricks for Workaholics on Vacation
It’s been proven time and time again that taking a vacation from the office boosts productivity upon return, while also improving mental stability and overall
Mobility
Stress-Free Mobility for Government
With the implementation of the Telework Enhancement Act in 2010, there’s been a notable movement to remote and mobile working options for government employees. And
IVR
Unified Communication for Government
With tight budgets and long timelines, government agencies cannot afford to allow their technology to become old and more prone to critical failures. Offices must
IVR
Unified Communications Features that Revolutionize Government Offices
As a modern-day government employee, you’re hyperconnected. Whether you’re out in the field, engaging with constituents, responding to emails, or answering countless calls, you rely
IVR
The Cost of Not Updating a Healthcare Facility’s Phone System
Doctors, nurses and medical professionals alike know that, in healthcare, every second counts. Providing care for patients quickly and efficiently becomes especially important when tending
Mobility
Data Traffic Trends and the (WiFi) Impact on Enterprise Communications
A couple of weeks ago, I spent some time in a blog going over the Cisco Visual Networking Index (VNI) report, specifically talking about the
Mobility
Digium Softphone – Desktop Softphone for Switchvox Introduced
Introducing Digium Softphone As part of our dedication to enriching the Switchvox ecosystem with new features, we are pleased to announce the release of the
Mobility
Data Traffic Trends and the (Video) Impact on Enterprise Communications
Every year, I take a look at Internet data traffic trends because these trends have huge impacts on the enterprise and, specifically, enterprise communications. (One
Mobility
Softphone Technology is Vital for Today’s Remote Workforce • Sangoma
Hybrid Workforce Trends Produce Rise in Softphone Technology When you look at today’s workforce, it’s easy to notice the shift occurring from employees working exclusively
Mobility
Value-Added Real-Time Communication Applications for Mobile Subscribers
Offering value-added services has always been a core part of the mobile service provider revenue strategy. Value-added services (VAS) have historically meant any kind of
Mobility
5 Ways a Hosted Phone System Can Help Small Businesses Succeed
Walking around and browsing the small businesses of the historic downtown areas of any city is an increasingly popular weekend activity across America. Especially with
IP Phones
The Future of Office Space
I’m hearing more and more that the “future” office is really a shared communication workspace, shared with other workers from different companies, etc. Maybe that
Mobility
The Rise of Mobility in Healthcare
If you’ve had a doctor’s appointment recently, or been a patient or visited a friend or loved one in the hospital lately, I’m sure you’ve
Mobility
Unified Communications and Improved Workforce Collaboration
63% of companies have employees that work from home or remotely at least part of the time. While this represents an opportunity for the employer
IP Phones
How Unified Communications Simplifies Phone System Management
Maintaining and administering phone systems has not always been easy. And, as businesses need more and more functionality, phone systems have become more advanced to
Customer Experience
Improving Customer Service with UC
The three ‘C’s of customer service are convenience, collaboration, and communication. Unified Communications (UC), by merging business communications from many sources into one platform, elevates
Customer Experience
5 Reasons Real Estate Business VoIP is a Smart Choice
Being in the real estate business, your phone system has the potential to be a huge contributor to your success. Of course, if your phone
Mobility
8 Technical Considerations When Upgrading Your Call Center Phone System
Call Center Phone System: 8 Technical Considerations When Upgrading Moving to a VoIP-based call center phone system can bring substantial savings for organizations. In fact,
Call Center
8 Must-Have Call Center Phone System Features
Call Center Phone System: 8 Features to Look for How to Choose a Phone System For Call Center The idea of upgrading to a new
How-To
5 Tech Tips to Improve Productivity in Doctors’ Offices
Productivity is vital for a doctor’s office to thrive. It enables both the patients and the office team to benefit from less stress and smoother
Cost Savings
5 Reasons More Small Businesses are Moving to the Cloud
In case you’ve missed it, the adoption of cloud-based technology is rapidly growing, especially among small businesses. In fact, it’s probably safe to assume your business
How-To
5 Ways to Stay Connected with Remote Workers
There was a time (not too long ago) when working from home was a foreign concept to most. Even though workers wanted the option, employers
Mobility
Mobility in the Workplace: Why Mobile Phone Systems are the Next Big Thing for Businesses
Technology is changing the way we do almost everything in society, and one of the most dramatic areas of change affected by modern technology is
Customer Experience
Top Unified Communications Features for Real Estate Agents
Every industry in business has a unique set of communication needs; needs that must be met in order to maintain productivity levels and get the
IVR
Why Financial Firms Are Investing in Unified Communications
In the highly competitive financial services industry, every piece of technology implemented makes a difference in the client’s experience. Investing in a business communications solution
Customer Experience
Top UC and Cloud Business Communications for Legal
Cloud Business Communications for Legal For lawyers, especially for those billing in six-minute increments, time is money. Investing in cloud business communications for legal solutions
Mobility
BYOD, CYOD, or COPE: Which Mobile Model Should Your Business Choose?
Mobility isn’t just a fad; it’s a firm reality in the modern workplace. BYOD or “bring your own device” was coined in 2005 and went
Mobility
Technology in Education: Critical UC Features for Teachers
Effective communication on campus is vital for helping students learn and keeping them safe. Whether it be among faculty members, students and teachers, teachers and
Mobility
Gaining Visibility into Your Mobile Sales Team with UC
The world of sales has changed significantly in recent years, mainly driven by advancements in technology. The sales organization has been influenced by technology available
Cost Savings
6 Ways VoIP Saves Your Business Money
It’s no secret that business owners are always looking for ways to cut their monthly expenses. If you own or manage a business, there’s one
Mobility
How Unified Communications Enables Alternative Work Options
In a 2019 study done by Buffer on remote work, 30% of participating companies have a fully remote workforce. Additional data from the report indicates that
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