Keeping the New Workforce Engaged with Unified Communications
The people who make up today’s workforce and the way they approach their careers has undergone dramatic change with the rise of the younger generations.
Mobility
I Went on Vacation (and No One Noticed)
It’s a good thing I think! I mean, if you go on vacation and no one notices there are two potential reasons I can think
Vacation Mode: UC Tricks for Workaholics on Vacation
It’s been proven time and time again that taking a vacation from the office boosts productivity upon return, while also improving mental stability and overall
Stress-Free Mobility for Government
With the implementation of the Telework Enhancement Act in 2010, there’s been a notable movement to remote and mobile working options for government employees. And
Streamlining Government Agencies with Unified Communications
With tight budgets and long timelines, government agencies cannot afford to allow their technology to become old and more prone to critical failures. Offices must
Unified Communications Features that Revolutionize Government Offices
As a modern-day government employee, you’re hyperconnected. Whether you’re out in the field, engaging with constituents, responding to emails, or answering countless calls, you rely
The Cost of Not Updating a Healthcare Facility’s Phone System
Doctors, nurses and medical professionals alike know that, in healthcare, every second counts. Providing care for patients quickly and efficiently becomes especially important when tending
Data Traffic Trends and the (WiFi) Impact on Enterprise Communications
A couple of weeks ago, I spent some time in a blog going over the Cisco Visual Networking Index (VNI) report, specifically talking about the
Why Companies Still Use DECT Phones
The acronym DECT stands for Digital Enhanced Cordless Telecommunications. A DECT Phone is a cordless phone that connects to a phone network essentially via a
Introducing the New Desktop Softphone for Switchvox
As part of our dedication to enriching the Switchvox ecosystem with new features, we are pleased to announce the release of the new Switchvox
Data Traffic Trends and the (Video) Impact on Enterprise Communications
Every year, I take a look at Internet data traffic trends because these trends have huge impacts on the enterprise and, specifically, enterprise communications. (One
Why the Softphone is Vital for Today’s Workforce
When you look at today’s workforce, it’s easy to notice the shift occurring from employees working exclusively in office to an increasingly remote workforce. Initially,
Value-Added Real-Time Communication Applications for Mobile Subscribers
Offering value-added services has always been a core part of the mobile service provider revenue strategy. Value-added services (VAS) have historically meant any kind of
5 Ways a Hosted Phone System Can Help Small Businesses Succeed
Walking around and browsing the small businesses of the historic downtown areas of any city is an increasingly popular weekend activity across America. Especially with
The Future of Office Space
I’m hearing more and more that the “future” office is really a shared communication workspace, shared with other workers from different companies, etc. Maybe that
The Rise of Mobility in Healthcare
If you’ve had a doctor’s appointment recently, or been a patient or visited a friend or loved one in the hospital lately, I’m sure you’ve
Unified Communications and Improved Workforce Collaboration
63% of companies have employees that work from home or remotely at least part of the time. While this represents an opportunity for the employer
How Unified Communications Simplifies Phone System Management
Maintaining and administering phone systems has not always been easy. And, as businesses need more and more functionality, phone systems have become more advanced to
Improving Customer Service with UC
The three ‘C’s of customer service are convenience, collaboration, and communication. Unified Communications (UC), by merging business communications from many sources into one platform, elevates
5 Reasons VoIP is a Smart Choice for Realtors
Being in the real estate business, your phone system has the potential to be a huge contributor to your success. Of course, if your phone system
8 Technical Considerations When Upgrading Your Call Center Phone System
Moving to a VoIP-based call center phone system can bring substantial savings for organizations. In fact, this is what usually prompts business owners, executives, and
8 Features to Look for in a Call Center Phone System
The idea of upgrading to a new call center phone system can be daunting. Having dedicated call teams, like sales and support, whose entire jobs
5 Tech Tips to Improve Productivity in Doctors’ Offices
Productivity is vital for a doctor’s office to thrive. It enables both the patients and the office team to benefit from less stress and smoother
5 Reasons More Small Businesses are Moving to the Cloud
In case you’ve missed it, the adoption of cloud-based technology is rapidly growing, especially among small businesses. In fact, it’s probably safe to assume your business
5 Ways to Stay Connected with Remote Workers
There was a time (not too long ago) when working from home was a foreign concept to most. Even though workers wanted the option, employers
Mobility in the Workplace: Why Mobile Phone Systems are the Next Big Thing for Businesses
Technology is changing the way we do almost everything in society, and one of the most dramatic areas of change affected by modern technology is
Top Unified Communications Features for Real Estate Agents
Every industry in business has a unique set of communication needs; needs that must be met in order to maintain productivity levels and get the
Must-Have Unified Communications Features for Auto Dealerships
According to a 2015 report by KoMarketing, 64% of customers want to see a company’s contact information on their website homepage, but only 60% have
4 Not-So-Obvious Softphone Selling Points
While there is a time and a place for the desk phone (and they aren’t going away any time soon), more and more companies are
Why Financial Firms Are Investing in Unified Communications
In the highly competitive financial services industry, every piece of technology implemented makes a difference in the client’s experience. Investing in a business communications solution
Building the Business Case: Convincing Your Boss to Upgrade the Phone System
As more and more legacy phone systems are reaching their end of life, system administrators all over the country are researching their options and taking
Top Unified Communications Features for Law Offices
For lawyers, especially for those billing in six-minute increments, time is money. Investing in a business communications solution that maximizes efficiency and productivity is the
BYOD, CYOD, or COPE: Which Mobile Model Should Your Business Choose?
Mobility isn’t just a fad; it’s a firm reality in the modern workplace. BYOD or “bring your own device” was coined in 2005 and went
Technology in Education: Critical UC Features for Teachers
Effective communication on campus is vital for helping students learn and keeping them safe. Whether it be among faculty members, students and teachers, teachers and
Gaining Visibility into Your Mobile Sales Team with UC
The world of sales has changed significantly in recent years, mainly driven by advancements in technology. The sales organization has been influenced by technology available
6 Ways VoIP Saves Your Business Money
It’s no secret that business owners are always looking for ways to cut their monthly expenses. If you own or manage a business, there’s one
How Unified Communications Enables Alternative Work Options
In a 2019 study done by Buffer on remote work, 30% of participating companies have a fully remote workforce. Additional data from the report indicates that
