Customer Experience
Future of Video Conferencing
Modern video communications technologies allow us to work together as if we were in the same space, face-to-face, regardless of our locations. These innovations allow
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Industry Trends
You’re Still Using A Business Communication System at Work?
Back in April, I wrote a blog about using phones at work. There are many reasons I wrote it, but mostly they related to all
Industry Trends
What Does Sangoma Actually Say about UC?
Some readers of this blog ask me from time to time what I actually say when talking to press and analysts. Well, if you’ve been
Industry Trends
Data Traffic Trends and the (5G) Impact on Enterprise Communications
A couple of months ago, I spent some blog time going over the Cisco Visual Networking Index (VNI) report, specifically talking about the coming impact
Industry Trends
Unified Communications Solution: On-Premise or in the Cloud?
On November 8, IHS Markit and Sangoma presented a webinar titled “UCaaS and the Small Business: Adoption and Implementation”. If you would like to view
Cost Savings
State of Phone System Buying 2019
In the near future, those entering the workforce will have no memory of what the workplace looked like before Unified Communications (UC). They will have
Industry Trends
The Future of Chat with Business Unified Communications
One of the core elements of Unified Communications is chat. Think about communication in a corporate environment. You probably have a business chat tool, such
Communications Trends for 2019
As we enter 2019, it’s more obvious than ever that we all crave speed and bandwidth with our communication transport. As that gets delivered by
Industry Trends
Dialogic Boards and the Enterprise
While Dialogic boards are still being sold (by Sangoma) in decent quantities, it’s no secret they aren’t being sold in the quantities they were 15
Industry Trends
SMB, SME, and Large Enterprise: Why Your Business Size Classification Matters
SMB, SME/ “Mid-Market” and large enterprise… What’s the difference, and why does your business size classification matter? As you probably realize, these acronyms are
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