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Carrier Services

Off-Network E911 Services

If your E911 services are not meeting your needs, it’s time to consider additional options. Your current provider might not offer the services, or you

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Carrier Services

The Top 10 Causes of VoIP Audio Issues

Verizon’s “Can you hear me now?” campaign is perhaps one of the most recognizable and realistic we’ve ever seen (certainly at least over the last

Value Chain Partnerships 101

A value chain can be described as a number of companies (or strategic players) working together in order to satisfy market demands related to a

Top 10 Pitfalls for ITSPs to Avoid

We all know that businesses never run as smoothly as we’d like them to. We try relentlessly to keep our business(es) running like a well-oiled

Identifying VoIP Call Quality Issues

VoIP, voice over internet protocol, is taking over due to its cost savings incentives for businesses, advanced features, and of course, call quality. The telephone

What’s a Softswitch?

You pick up the phone, type in a few numbers, and seconds later you’re having a phone conversation. Making a phone call is easy, we’ve

Top 3 Service Ideas for New ITSPs

Here are our top three service ideas for new ITSPs: Hosted PBX Public Branch eXchange (PBX) is the telephony switchboard hardware. When a phone call

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Carrier Services

6 Common Ways to Suffer a VoIP Attack

VoIP networks can be vulnerable to many forms of common network attacks, and devices that support these infrastructures are also vulnerable to similar issues. So

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Carrier Services

What is VoIP Fraud?

Take a moment to listen to the news on any given day, and you’ll no doubt hear about check fraud, credit card fraud, voter fraud,

Caller ID in a Nutshell

Caller ID, better known as CNAM Storage, is the process of taking a short title or company name and registering it into the national CNAM

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Carrier Services

Understanding Location Routing Numbers

All About LRN An LRN is a unique number that uses a 10-digit telephone number format to efficiently and cost effectively route calls to numbers that

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Carrier Services

What is Traffic Pumping?

Since the start of the telecommunications industry, we have seen loopholes exploited and fraudulent schemes hatched. We have seen international fraud, phishing scams, traffic pumping,

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Carrier Services

How to Port a Telephone Number

In this article, let’s discuss how to transfer or port a telephone number. Let’s begin by defining what exactly we mean by that. Number porting, also

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