Professional Services

Sangoma’s professional services helps customers maximize their investment, and increase their efficiency in the deployment of Sangoma’s telecommunications solutions.

Our professional services provide years of experience in implementing and optimizing Sangoma solutions in a customer’s network and business environment. We support Sangoma partners in their efforts to help customers realize the benefits and return from their communications investment.

PBXact & FreePBX Platforms

FreePBX and PBXact – Peace of Mind package (POMPs) Up and Running for and Sangoma systems. Designed to get your new PBX up and running and configured so you can start placing calls. Please review before purchase our full Terms of Service for all Support and Maintenance Services here. View full details on POMPs packages here.

Session Border Controllers

Session Border Controllers – Installation and Implementation Services package can help get a SBC up and running for any Sangoma SBC, so you can start placing calls. Please review before purchase our full Terms of Service for all Support and Maintenance Services here.

Contact Center

NetBorder Call Analyzer (NCA) is a Call Progress Analysis engine that ensures fast and accurate automated call classification, even when reaching wireless phones, or systems with Color Ringback Tone. Improve the efficiency of your agents and make sure your customers interaction with your organization is of the highest caliber. NCA – Installation and Implementation Services package can help get a NCA up and running. Also, special “tuning” may be needed to adjust the parameters of NCA to optimize the performance for specific solutions and campaigns.

Vega Gateways

Vega Gateways, including Sangoma products such as Vega 50, Vega 100G/200G/400G, Vega 3000, and also larger Gateways such as the Netborder VoIP Gateway and Netborder SS7 Gateway – Installation and Implementation Services package can help get a SBC up and running for any Sangoma Vega Gateway so you can start placing calls. Please review before purchase our full Terms of Service for all Support and Maintenance Services here.

Telephony Cards

Sangoma telephony cards have powered some of the world’s most sophisticated VoIP networks and systems, helping to make VoIP a dependable business communications technology. Installation and Implementation Services package can help get a Telephony Card up and running for any model of card.