Hypercom – Communications Test Design, Inc. (CTDI)
The company had a problem with their existing outdated communication system, which was not able to meet their current demands. A corporate decision was made to do a tech refreshment with minimal disruption. Their main concern was that the manpower would not be able to adapt to a new system.
The Solution From Sangoma
- Sangoma ZULU Desktop
- Cloud/Remote Call Centre
- Call Centre Report
- Maintenance Support
- Tech Refresh of Legacy System
- Multi-Sites Communication
- Borderless Scalability
- Hypercom’s ability to deploy a Remote Call Centre solution and provide a stack over solution to support the legacy system.