Interactive Voice Response
For decades, Interactive Voice Response (IVR) technologies have been at the heart of automated business communications. Well implemented IVR can reduce cost, improve productivity and improve customer service as employees and customers can enter or retrieve information from a database via a simple telephone. IVR technology can also be used to allow customers to “self-route” calls to the best possible agent (or agent queue) to help them resolve issues or place orders.
Sangoma can be found in many IVR systems. Our products allow legacy IVR systems to be integrated into VoIP architectures or allow IP-only systems to interface with the TDM network. In addition, they can provide the advanced media and signal processing that may be necessary for implementing these systems around the world.
IVR Solution Providers
|BladeWare HMP||Enterprise fax servers and IVR platform||Telecom Interface Boards|
|AdaptMax||Hosted IVR Service||Telecom Interface Boards|
|Ameyo IVR System||IVR||Telecom Interface Boards|
|Easy Platform||IVR platforms||Telecom Interface Boards|
|Enjay CTI||IVR||Telecom Interface Boards|
|Genesys Voice Platform||IVR||NBE Gateway|
|Prophecy IVR||IVR software and appliances||NBE Gateway|
Telephony Interface Boards
Zulu UC is already included in all PBXact Phone Systems. Zulu UC – The Ultimate Desktop and Softphone integration for your Business Zulu UC Desktop and softphone integration unifies the most popular business communication tools & applications enhancing user productivity and mobility. Designed specifically for FreePBX and PBXact phone systems, Zulu enables features such as: […]
Partner: PaloSanto Solutions
Partner Solution: Elastix
Related Sangoma Product(s): A104
Sangoma A144 Synchronous Quad Serial Card Now newly redesigned for improved efficiency, the Sangoma A144 Synchronous Serial Card replaces the Sangoma S5142 card. Ideal for synchronous serial applications.
Vega Gateway Series
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