At the very least, it can be said that the enterprise communications market is in a transitional state. Some say that this is more than a transition, and that the market is going through a disruptive quantum change. Leading incumbent solutions providers, such as Avaya and Cisco, have continued with the strategy of pushing complete solutions with big capital investments for initial deployment of products and services as well as feature upgrades.
At the same time as they are working to keep the market purchasing capital intensive CPE solutions, they are working to change their model to compete with new cutting edge players in the market. New players in this market such as Microsoft, Digium, open source, and other hosted service providers are forcing a change in the communications model from a pure premise based solution to a pure hosted model with the switching done in the cloud and small peripherals at the customer premise.
This new model is driving a growing ecosystem of third party peripherals as an alternative to the complete solutions from companies like Avaya and Cisco. In this model, resellers and systems integrators can offer the end user product choices based on best of breed and functional fit to build a solution that is right for them. SIP-based trunks continue to drive down the cost of connectivity and have created a demand for new edge devices, that are needed for terminating these trunks, and for the enterprise customers to take advantage of their new features and lower cost.
The reality of today’s environment is that pure premise, pure hosted, and hybrids of hosted and premise all exist and service customers’ needs. Smoothly connecting these disparate networks and solutions will continue to provide opportunities throughout the market for years to come.
For more information on Enterprise Applications, Features and Benefits of Sangoma Vega Media Gateways, download our white paper which focuses on four environments where third party voice peripherals are needed to deliver on the voice communications requirements of enterprise companies. They include; branch office support, SIP trunk termination, TDM connectivity for IP-PBX and phone system refit for the hospitality market.