PBXact Cloud – A Cloud-based Business Phone Solution Unifying Your Team and Connecting You with Your Customers, from Any Device, Anywhere.
PBXact Cloud is designed for small-to-medium businesses looking for a feature-rich phone service for their office(s), with built-in productivity and collaboration features, accessible from anywhere you are, on any device you choose. Integrated advanced features provides your callers with a great experience, from a professional greeting, automatic routing based on time-of-day and also options to be called back if your phone lines are tied up.
Because PBXact Cloud is a centralized internet based solution, not only are all your advanced features pushed to all your desktop and mobile devices, they are always self-aware, so that you never miss a phone call, chat messages, text messages, or fax from any of your local or remote users. This also allows you to manage advanced features directly from your workstation or device without having to log into any special tools.
Features & Benefits
Why PBXact Cloud?
PBXact Cloud offers not only the same benefits as our popular on-premise PBXact solution, but incorporates many powerful features that only the cloud can bring.
Improve Team Collaboration & Productivity with built-in Zulu UC, based on webRTC technology, providing softphone features for desktop, iOS and Android.
Greet callers using customized announcements and route them based on choices, company directory list or after-hours.
End User Options
Empower end users to manage features like voicemail, presence, conference rooms and contact groups from any device.
Flexible Phone Numbers
Represent your business locally or nationally, choose a phone number or port your existing number.
Since PBXact Cloud is a cloud solution, you can expand with PBXact Cloud as your business needs grow.
Local & Long Distance Calling
Included with every line enjoy as much local and long distance calling, across Canada and the USA.
Getting Your Office Up and Running with PBXact Cloud is Very Simple
Visit the PBXact Cloud Store https://cloud.pbxact.com/. Choose your main local, or toll-free phone number.
Select additional service like ‘call-center’ and ‘fax options’ or even automatic integration with Sangoma IP Phones.
Register your account upon check out and start adding users, who get their own phone number, voicemail box.
Configure your auto-attendant greeting and office hours to automatically redirect callers based on time-of-day.
The quick-start Installation Wizard for PBXact & PBXact Cloud makes it incredibly easy to get your PBX set up with basic configuration in just a few minutes!
Here are some of the items it configures:
- Extensions. Choose the number of extension and the range
- AutoAttendant / IVR. Select how inbound calls should be routed at different times of day and even record voice prompts directly from your computer via the web browser.
- Ring Groups. Decide how phones for each team should ring and what will happen to the call if no one picks up.
- Fax. PBXact Cloud can deal with FAX calls as well and it’s easy to decide how to route them.
Combine Your PBXact Cloud Solution with Sangoma IP Phones
Take advantage of automatic provisioning so your phones configure themselves as soon as you plug them in! Also have access to built-in “Phone Apps” letting you take control of the Phone’s display to use your most popular features. No more feature codes to remember!
Best of all, you can order your phones at the same time you purchase & configure your PBXact Cloud services. This way you can have your phones delivered to you already pre-provisioned to work with your new setup.
Included in All PBXact Cloud Systems
|PBXact Cloud Enhanced Features|
|Call Recording Reports|
|Class of Service|
|Phone Apps for Sangoma Phones|
|CRM Link Module|
|Third Party Phone Support|
|XactView Operator Panel (20 Pack)|
|XactView Operator Panel Queue License|
|Call Center Features|
Why Choose Sangoma?
Sangoma’s customer-centric approach, product innovations, and worldwide network of distribution partners deliver the industry’s best-engineered, highest quality, IP and Unified Communications solutions, supporting “any app, anywhere” for businesses and service providers of all sizes.
All Sangoma products are backed by more than 30 years of IP communications experience, expert engineering and technical resources, and a comprehensive 1-year warranty. Extended warranties are also available.
Sangoma offers a complete range of professional services, including technical support, software maintenance, training, deployment, and consulting services. View a current list of available Sangoma products and services.