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Enhance Communications with Instant Sangoma Urgent Notify
The Sangoma Urgent Notify app sends notifications regarding urgent calls to designated text and email endpoints when triggered by an alert action such as calling 911 from a Sangoma service connected phone.
Key Features and Benefits
Emergency Call Monitoring
Monitors Emergency Calls (e911 or configured numbers) to enhance organization safety plans.
Notifies recipients in real-time via text and/or email when an emergency call is made.
Tracks and processes acknowledgments via embedded web links for improved feedback loop and SLA enforcements.
After Hours Availability
After hours SMS and email alerts enabling real-time responses to any event.
Supports dedicated extension setup to function as a “panic” button that sends messages to a response team.
Additional workflow customization available through professional services,
In-Depth Call Details
Relays call details to recipients including caller extension, caller location, and caller name.