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SANGOMA REPORTS RESULTS FOR THE THIRD QUARTER OF FISCAL 2021

Record quarterly sales in US dollars, with both Services revenue and EBITDA up by over 30% YTD

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MARKHAM, ONTARIO, May 20, 2021 – Sangoma Technologies Corporation (TSX VENTURE:STC),
a trusted leader in delivering cloud-based Communications as a Service solutions for companies of all sizes, today announced highlights of its unaudited condensed interim consolidated financial statements for the third quarter of its fiscal year 2021 ended March 31, 2021.

As a reminder, Sangoma completed its acquisition of StarBlue Inc (dba as Star2Star Communications LLC “Star2Star”) on March 31. As a result, there is no impact from Star2Star on Sangoma’s income statement for the third quarter, except for the one-time transaction expenses and their effect on net income. For further clarity, third quarter revenue and EBITDA 1 are not affected by Star2Star during this period.

Sales for the quarter were $35.44 million. For this period though, the comparison to the prior year was materially affected by the significant and rapid swing in exchange rates between quarters. In US dollars, the currency in which our sales are denominated, revenue for this quarter was about $28 million 2 versus US$26.6 million 2 in the third quarter of last year. So, quarter over quarter growth in US dollars was 5%.

table date - download files from financials page for complete data

“We don’t normally comment on foreign exchange rates of course, but given the unusually material impact on Q3, I felt it was appropriate this quarter because it’s somewhat challenging to understand the figures without it,” said Bill Wignall, President and CEO of Sangoma. “We sell almost exclusively in US dollars around the globe, and in that currency, total revenue was up by 5% this quarter over the same quarter last year. This growth is driven by our Services business continuing to grow well at 15% in US dollars this quarter compared to the same quarter last year. As a result, our Services revenue expanded to 57% of total sales this quarter, up from 52% in the same quarter of the prior year. Our year-to-date Services revenue has grown 30% compared to the same nine months last year. And this solid growth in Services is partially offset by our Product sales declining 5% in US dollars this quarter, for the reasons I’ve spoken about many times, and due to the tightening of global supply chain for electronic components this quarter. EBITDA was up to about 19% of revenue, and on a year-to-date basis,
EBITDA has grown by approximately 31% over last year. Finally, despite the travel restrictions, I am very pleased with the engagement between the Star2Star and Sangoma team members, and the early integration progress. I look forward to reporting more on that after our fourth quarter, the first in which our companies have actually been together.”

Gross profit was $23.24 million in the third quarter of fiscal 2021 delivering gross margin of approximately 66% of revenue, up slightly from last year.

Operating expenses at $20.14 million in the third quarter of fiscal 2021 were in line with those of the third quarter of fiscal 2020.

EBITDA was $6.63 million in the third quarter, up by about 2% versus the same quarter last year. This level of EBITDA is 19% of total sales this quarter, up from about 18% in the third quarter of fiscal 2020.

Net income for the third quarter ended March 31, 2021 included the estimated one-time $4.74 million of expense associated with the Star2Star acquisition, resulting in a one-time net loss of $2.37 million.

While there is little impact from the Star2Star acquisition on Sangoma’s income statement for this quarter as mentioned, the balance sheets have been combined as of March 31, and thus there are material changes to Sangoma’s balance sheet as of the end of our third quarter. Sangoma continues to maintain a strong balance sheet and finished the quarter with a cash balance of $28.94 million as of March 31.

Adjusted Cash Flow from Operations1 for the quarter was $4.88 million, compared to $3.71 million in the same quarter of fiscal 2020, and is not affected by the Star2Star acquisition. For the first 9 months of fiscal 2021 on a year-to-date basis, Sangoma generated Adjusted Cash Flow from Operations of $15.11 million, was almost double the $7.60 million in the same nine-month period last year, and already more than the $15.01 million generated in the full fiscal year 2020.

Outlook for fiscal year 2021
Sangoma is increasing its guidance for fiscal 2021 to approximately $166 million for revenue and $30 million of EBITDA. These estimates factor in a number of
considerations, such as the inclusion of the Star2Star business from April 1 onwards, the ongoing material swing in foreign exchange rates making it somewhat challenging to forecast revenue in Canadian dollars, the effect of the covid-19 pandemic on Product
sales, and the impact of the global supply chain on availability of certain components (requiring a modest, temporary increase in investment into parts and finished goods inventory, so as to minimize the impact of these shortages where possible).

Conference Call
Bill Wignall (President and CEO), David Moore (CFO), John Tobia (EVP Corporate Development), and Larry Stock (Chief Corporate Officer) will host a conference call on Thursday May 20, 2021 at 5.30 pm EDT to discuss the quarterly results. The dial-in number for the call is 1-800-319-4610 (International 1-604-638-5340). Investors are requested to dial in 5 to 10 minutes before the scheduled start time and ask to join the Sangoma call.

1 Operating Income, EBITDA and Adjusted Cash Flow from Operations are metrics used by the Company to monitor its performance and definitions of these terms, as well as other important information on these results, may be found in the accompanying MD&A posted today at www.sedar.com.

2Revenues in Canadian and US dollars for the fiscal third quarters of 2021 and 2020 are shown in the table below.

table date - download files from financials page for complete data

About Sangoma Technologies Corporation

In an increasingly complex world, businesses need to simplify the way they communicate, collaborate, and seamlessly integrate third-party applications into their operations and processes. Sangoma Technologies meets that need by being a trusted leader in delivering cloud-native, value-based Communications as a Service (CaaS) solutions for businesses of all sizes. Sangoma’s cloud-native solutions include a full suite of as-a-service offerings including: voice, video, persistent chat, meetings, connected worker integrations, trunking, fax, virtual desktops, contact center, access control and much more.

In addition, Sangoma offers a full line of communications products, including premise-based UC systems, a full line of desk phones and headsets, and a complete connectivity suite (gateways/SBCs/telephony cards). Sangoma is also the primary developer and sponsor of Asterisk and FreePBX, the world’s two most widely used open-source communication software projects.

Sangoma has been named to such prestigious lists as the Deloitte Enterprise Technology Fast 15, Omdia Top 10 UCaaS Service Provider, and Forbes Most Promising Companies.

Recognition of its pioneering innovation in the enterprise cloud market extends to major industry analyst indicators such as being awarded the Frost and Sullivan Best Practices Unified Communications and Collaboration Competitive Strategy Leadership Award and the Gartner Magic Quadrant for UCaaS, Worldwide.

Sangoma Technologies Corporation is publicly traded on the TSXV (TSXV: STC). Additional
information on Sangoma can be found at: www.sangoma.com.

Cautionary Statement Regarding Forward Looking Statements
This press release contains forward-looking statements, including statements regarding the future success of our business, development strategies and future opportunities. Forward-looking statements include, but are not limited to, statements concerning estimates of future revenue, expected expenditures, expected future production and cash flows, and other statements which are not historical facts. When used in this document, the words such as “could”, “plan”, “estimate”, “expect”, “intend”, “may”, “potential”, “should” and similar expressions indicate forward-looking statements. Readers are cautioned not to place undue reliance on forward-looking statements, as there can be no assurance that the plans, intentions or expectations upon which they are based will occur. By their nature, forward-looking statements are based on the opinions and estimates of management on the date that the statements are made and involve numerous assumptions, known and unknown risks and uncertainties, both general and specific, that contribute to the possibility that the predictions, forecasts, projections and other events contemplated by the forward-looking statements will not occur or will differ materially from those expected. Although Sangoma believes that the expectations represented by such forward-looking statements are reasonable based on the current business environment, there can be no assurance that such expectations will prove to be correct as these expectations are inherently subject to business, economic and competitive uncertainties and contingencies. Some of the risks and other factors which could cause results to differ materially from those expressed in the forward-looking statements contained in the management’s discussion and analysis include, but are not limited to changes in exchange rate between the Canadian Dollar and other currencies, the variability of sales between one reporting period and the next, changes in technology, changes in the business climate in one or more of the countries that Sangoma operates in, changes in the regulatory environment, the rate of adoption of the company’s products in new markets, the decline in the importance of the PSTN and new competitive pressures. The forward-looking statements contained in this press release are expressly qualified by this cautionary statement and Sangoma undertakes no obligation to update forward-looking statements if circumstances or management’s estimates or opinions should change except as required by law. Readers are directed to Sangoma’s filings on SEDAR with respect to Management’s Discussion and Analysis of Financial Results for the basis of Sangoma’s reconciliation of EBITDA to net income as calculated under IFRS

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Neither the TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.
Sangoma Technologies Corporation

David Moore
Chief Financial Officer
(905) 474-1990 Ext. 4107
dsmoore@sangoma.com
www.sangoma.com

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