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SANGOMA REPORTS RESULTS FOR THE SECOND QUARTER OF FISCAL 2021

Quarterly revenue up 9% while EBITDA expands 32% to over $6.8 million

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MARKHAM, ONTARIO, February 4, 2021 – Sangoma Technologies Corporation (TSX VENTURE:STC), a trusted leader in delivering cloud-based Communications as a Service (“CaaS”) solutions for companies of all sizes, today announced highlights of its unaudited condensed interim consolidated financial statements for the second quarter of its fiscal year 2021 ended December 31, 2020.

For the second quarter of fiscal 2021, sales were $35.32 million, 9% higher than in the same quarter last year, and EBITDA was an all-time record $6.84 million, up 32% over the same quarter last year.

chart data for report

“This was another strong quarter for Sangoma, with total sales up 9% from the same quarter last year and our all important Services revenue growing almost 25% over the second quarter of fiscal 2020,” said Bill Wignall, President and CEO of Sangoma. “The solid revenue, reliable gross margin, and expense controls undertaken during the pandemic has delivered our highest quarterly EBITDA ever. As the crisis begins to subside, we will begin to prudently open up spending slightly again, which should bring EBITDA back closer to the range expected in our fiscal 2021 guidance, of around 17%. And of course, this all follows our very exciting announcement last week, of the definitive agreement to acquire Star2Star.”

Gross profit was $23.46 million in the second quarter of fiscal 2021, 10% higher than in fiscal 2020 and with similar gross margin at 66% of revenue.
Operating expenses were $19.68 million in the second quarter of fiscal 2021, up 3% from the second quarter of fiscal 2020, increasing at a rate slower than Sangoma’s revenue growth, as planned.

EBITDA was a record $6.84 million in the second quarter, up by almost one-third from the $5.19 million in the same quarter last year.

Net income for the second quarter ended December 31, 2020 was $2.46 million.

Sangoma continues to maintain a strong balance sheet and finished the quarter with a cash balance of $92.28 million. Working capital closed at $83.43 million as of December 31, 2020 and Adjusted Cash Flow from operations at $6.32 million for the quarter.

Outlook for fiscal year 2021
Sangoma has earlier provided guidance for 2021 of between $143 and $147 million in revenue and between $24 and $26 million in EBITDA. The company is maintaining
those ranges, given second quarter results.

Cyber attack update
Since disclosing the cyber attack in December 2020, Sangoma has been working with a highly experienced group of third-party cybersecurity experts to conduct a fulsome and comprehensive investigation into the incident. The company has provided regular public updates regarding its progress and Sangoma now expects to complete the investigation and report the results this month. As stated in the company’s press release of January 12, while we continue to investigate the incident, we are confident that none of our products or services were impacted, and Sangoma does not expect the cyber attack will have a material impact on sales or on opportunities in the company’s pipeline.

Acquisition of StarBlue Inc. (“StarBlue”)
As requested by the TSX Venture Exchange, the Company wishes to clarify the leadership and governance of Sangoma after the closing of the acquisition of StarBlue.
Bill Wignall will remain as President and CEO of Sangoma and, subject to Shareholder approval of a new Control Person in accordance with TSX-V policies, the resulting
Sangoma board of directors (the “Board”) shall consist of five directors, with Norman Worthington of StarBlue becoming Chairman and with Marc Lederman of NewSpring
Capital, an institutional investor in Star2Star Holdings, LLC (“S2S Holdings”), also joining the Board. The nomination of Norman Worthington and Marc Lederman is
pursuant to a right granted to the sellers’ representative in the stock purchase agreement. S2S Holdings, as sellers’ representative, has exercised this right on behalf of the sellers. With this clarification, the TSX Venture Exchange has confirmed that trading in Sangoma’s common shares will resume effective at the opening on or about Monday, February 8, 2021 in accordance with the TSX Venture Exchange bulletin issued today.

Conference Call
President and CEO, Bill Wignall, Executive Vice President Corporate Development, John Tobia and CFO, David Moore will host a conference call on Friday February 5,
2021 at 11:00 am Eastern Standard Time to discuss the quarterly results. The dial-in number for the call is 1-800-319-4610 (International 1-604-638-5340). Investors are requested to dial in 5 to 10 minutes before the scheduled start time and ask to join the Sangoma call.

About Sangoma Technologies Corporation

Sangoma Technologies is a trusted leader in delivering Unified Communications and Unified Communications as a Service (UCaaS) solutions for SMBs, Enterprises, OEMs, Carriers and service providers. Sangoma’s globally scalable offerings also include industry leading Voice-Over-IP solutions, which together provide seamless connectivity between traditional infrastructure and new technologies. Sangoma’s products and services are used in leading PBX, IVR, contact center, carrier networks and data-communication applications worldwide. Businesses can achieve enhanced levels of collaboration, productivity and ROI with Sangoma. Sangoma is the primary developer and sponsor of the Asterisk project, the world’s most widely used open source communications software and FreePBX, the world’s most widely used open source PBX software. Everything Connects, Connect with Sangoma!

Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE: STC). Additional information on Sangoma can be found by visiting https://www.sangoma.com.

Cautionary Statement Regarding Forward Looking Statements
This press release contains forward-looking statements, including statements regarding the future
success of our business, development strategies and future opportunities.

Forward-looking statements include, but are not limited to, statements concerning estimates of
expected expenditures (including in respect of IT and security enhancements being implemented
in response to the cyber attack), statements relating to expected future production and cash flows,
statements relating to the ongoing investigation into and actions being undertaken in response to
the cyber attack and the anticipated impact on our business, and other statements which are not
historical facts. When used in this document, the words such as “could”, “plan”, “estimate”,
“expect”, “intend”, “may”, “potential”, “should” and similar expressions indicate forward-looking
statements.

Although Sangoma believes that its expectations reflected in these forward-looking statements
are reasonable, such statements involve risks and uncertainties and no assurance can be given that actual results will be consistent with these forward-looking statements. Forward-looking
statements are based on the opinions and estimates of management at the date that the statements
are made, and are subject to a variety of risks and uncertainties and other factors that could cause
actual events or results to differ materially from those projected in forward-looking statements.
Such risks and uncertainties include, but are not limited to, the outcome of our ongoing
investigation into the cyber attack, costs related to our investigation and any resulting liabilities,
our ability to recover any proceeds under our insurance policies, and costs related to and the
effectiveness of our mitigation and remediation efforts. Sangoma undertakes no obligation to
update forward-looking statements if circumstances or management’s estimates or opinions
should change except as required by law.

Readers are cautioned not to place undue reliance on forward-looking statements, as there can be
no assurance that the plans, intentions or expectations upon which they are based will occur. By
their nature, forward-looking statements involve numerous assumptions, known and unknown
risks and uncertainties, both general and specific, that contribute to the possibility that the
predictions, forecasts, projections and other events contemplated by the forward-looking
statements will not occur. Although Sangoma believes that the expectations represented by such
forward-looking statements are reasonable, there can be no assurance that such expectations will
prove to be correct as these expectations are inherently subject to business, economic and
competitive uncertainties and contingencies. Some of the risks and other factors which could
cause results to differ materially from those expressed in the forward-looking statements
contained in its management’s discussion and analysis and annual information form (both
available on www.sedar.com) include, but are not limited to risks and uncertainties associated
with the COVID-19 pandemic, changes in exchange rate between the Canadian Dollar and other
currencies, changes in technology, changes in the business climate, changes in the regulatory
environment, the decline in the importance of the PSTN and new competitive pressures. The
forward-looking statements contained in this press release are expressly qualified by this
cautionary statement.

# # #

Neither the TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

Sangoma Technologies Corporation

David Moore
Chief Financial Officer
(905) 474-1990 Ext. 4107
dsmoore@sangoma.com
www.sangoma.com

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