Sangoma Announces General Availability Release of its TeamHub Collaboration Product

MARKHAM, ONTARIO – June 20, 2022 – Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) (“Sangoma” or the “Company”), a trusted leader in delivering cloud-based Communications as a Service solutions for companies of all sizes, today announced the general availability of TeamHub, its “Collaboration as a Service” product.

TeamHub is Sangoma’s “soft-client” software application that combines chatting, video meetings, voice calls, contacts, file sharing, notifications, contact center, business productivity ‘apps,’ and more, all from within one single, integrated user experience. TeamHub is uniquely differentiated from other collaboration products by its unified GUI (graphical user interface), which brings together access to all Sangoma cloud services in one ‘pane of glass”, including the ability to see and experience the other cloud services from Sangoma that the user may not yet have even purchased.

Key features and benefits of TeamHub include:

  • Tight integration with Sangoma’s UCaaS and VMaaS (video meetings as a service) products, enabling a seamless calling, messaging, and video meeting experience, including the ability to move elegantly between those modes of communication, in effect ‘upgrading’ a chat to a call or a call to a video meeting.
  • Leverage the built-in softphone for flexible calling, sending, and receiving PSTN calls, and extension-to-extension dialing.
  • Bring together all your internal and external contacts in one place to have them join chats, calls, or video meetings.
  • The ability to instant message and chat with individuals or groups of people from within your company or from outside (either in public or private channels).
  • File sharing, annotation, whiteboarding, and file storage.
  • Use all Sangoma cloud services (including our UCaaS, VMaaS, CCaaS, CPaaS business productivity ‘apps,’ ACaaS, etc.), all from within one single soft-client experience via TeamHub.
  • Access to business productivity apps, which include a wide variety of ‘pre-built’ applications for specific use cases and vertical markets including employee alerts, mass notification, curbside pickup, appointment confirmation, post-call surveys, complaint hotline, and urgent announcements.
  • Integration with Sangoma’s line of P-series desk phones.
  • Try before buy,” with the ability to see and experience the ‘other’ Sangoma cloud services from within the Sangoma product you already use, including the coming ability to purchase and license directly by the end-user (from inside the user interface via Sangoma’s customer-facing e-commerce capability).
  • Single soft-client experience across all Sangoma platforms.

“As a top cloud services broker, we have sold many cloud communication products. The concept of delivering a collaboration solution integrated with a vendor’s UCaaS and VMaaS platform so that users can chat, call, and have video meetings in one place, is great! Many of our customers do not want to utilize a third-party collaboration product that is not integrated with their UC and video meeting products,” said Shawn Berry, SVP of Global Cloud Channel Sales at Jenne, Inc.

TeamHub is included as part of several ‘cloud service bundles’ from Sangoma and is also available as an optional add-on for existing Sangoma customers. It comes in both desktop and mobile versions.

“We love the fact that TeamHub now offers a single, unified, consistent experience across all Sangoma cloud communication services,” said Gary Sarmento, Chief Revenue Officer at TELECO. “Our dealers really appreciated the ability to sell add-on products and applications more easily to their existing customers at a later date. And TeamHub makes it easy and seamless to move between voice, video, and chat so that we have a collaboration platform, integrated with UCaaS and VMaaS, one designed to meet the needs of the modern business.”

To learn more about TeamHub, visit our website at www.sangoma.com/team-collaboration.

 

About Sangoma Technologies Corporation
Sangoma Technologies is a trusted leader in delivering value-based Communications as a Service (CaaS) solutions for businesses of all sizes. Sangoma’s cloud-based Services include Unified Communication (UCaaS) business communications, Meetings as a Service (MaaS), Communications Platform as a Service (CPaaS), Trunking as a Service (TaaS), Fax as a Service (FaaS), Device as a Service (DaaS), and Access Control as a Service (ACaaS), Managed Internet Access, Managed Security, Managed SD-WAN. In addition, Sangoma offers a complete line of communications Products, including premise-based UC systems, a full line of desk phones and headsets, and a complete connectivity suite (gateways/SBCs/telephony cards). Sangoma’s products and services are used worldwide in leading UC, PBX, IVR, contact centers, carrier networks, office productivity, and data communication applications. Sangoma is also the primary developer and sponsor of Asterisk and FreePBX, the world’s two most widely used open-source communication software projects.
Cautionary Statement Regarding Forward Looking Statements

This press release contains forward-looking statements, including statements regarding the future success of our business, development strategies and future opportunities. Forward-looking statements include, but are not limited to, statements concerning estimates of future revenue, expected expenditures, expected future production and cash flows, and other statements which are not historical facts. When used in this document, the words such as “could”, “plan”, “estimate”, “expect”, “intend”, “may”, “potential”, “should” and similar expressions indicate forward-looking statements. Readers are cautioned not to place undue reliance on forward-looking statements, as there can be no assurance that the plans, intentions or expectations upon which they are based will occur. By their nature, forward-looking statements are based on the opinions and estimates of management on the date that the statements are made and involve numerous assumptions, known and unknown risks and uncertainties, both general and specific, that contribute to the possibility that the predictions, forecasts, projections and other events contemplated by the forward-looking statements will not occur or will differ materially from those expected. Although Sangoma believes that the expectations represented by such forward-looking statements are reasonable based on the current business environment, there can be no assurance that such expectations will prove to be correct as these expectations are inherently subject to business, economic and competitive uncertainties and contingencies. Some of the risks and other factors which could cause results to differ materially from those expressed in the forward-looking statements contained in the management’s discussion and analysis include, but are not limited to changes in exchange rate between the Canadian Dollar and other currencies, the variability of sales between one reporting period and the next, changes in technology, changes in the business climate in one or more of the countries that Sangoma operates in, changes in the regulatory environment, the rate of adoption of the company’s products in new markets, the decline in the importance of the PSTN and new competitive pressures. The forward-looking statements contained in this press release are expressly qualified by this cautionary statement and Sangoma undertakes no obligation to update forward-looking statements if circumstances or management’s estimates or opinions should change except as required by law. Readers are directed to Sangoma’s filings on SEDAR with respect to Management’s Discussion and Analysis of Financial Results for the basis of Sangoma’s reconciliation of EBITDA to net income as calculated under IFRS.

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Neither the TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.
Sangoma Technologies Corporation

David Moore
Chief Financial Officer
(905) 474-1990 Ext. 4107
dsmoore@sangoma.com
www.sangoma.com

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