Radio Talk Show DJs Maintain Control Through FutureVoice On-Air

InfosPalvos Deploys Flexible Platform Using Telephony Boards from Sangoma to Streamline Call Control and On-Air Management

TORONTO, ONTARIO–(Marketwire – Sept. 11, 2012) – Sangoma Technologies Corporation (TSX VENTURE:STC) – For radio broadcast stations around the world, phone-in talk shows have proven to be popular with the listening community. Yet, it’s often up to the on-air DJ to manage the calls as well as maintain the usual flow of music and chat on the air. Even small regional stations can expect five hundred to one thousand callers for a typical phone-in session-an overwhelming prospect for a lone DJ or small production team.

Lithuania-based telecommunications developer InfosPalvos recently launched its FutureVoice On-Air solution to help DJs quickly and easily manage all of the varied tasks required to successfully produce a phone-in show. InfosPalvos listened to, and worked directly with, the on-air staff at Lithuanian radio station M-1 to ensure that the solution helped manage processes without placing additional time and attention demands on the staff. The FutureVoice On-Air platform seamlessly integrates voice call control and queue management with links enabled by telephony interface boards from Sangoma to both the Public Switched Telephone Network (PSTN) and the radio station’s PBX. The platform also provides critical database management functions for caller black-lists, prize inventory, and caller history.

“Radio phone-ins are an extremely critical environment where everyone notices the smallest mistake or problem,” noted Martynas Spokas, project manager for FutureVoice On-Air with Infospalvos. “We chose to use Sangoma for the reliability and quality of its solutions. We knew that the integration process would be quick, easy, efficient, and most importantly, would provide a reliable foundation that would not disrupt the day-to-day activities of the on-air staff.”

Sangoma Technologies Corporation (TSX VENTURE:STC), a leading provider of hardware and software components that enable or enhance IP Communications Systems for both voice and data offers a wide range of analog and digital telephony interface boards that support signaling and coding standards from around the world. Supporting Session Initiation Protocol (SIP) as well as all common ISDN formats, the Sangoma boards made the VoIP implementation simple and efficient. The FutureVoice On-Air system supports both E1-PRI and BRI PSTN interfaces using Sangoma ISDN PRIA102DE and ISDN BRI A500DE boards.

“The whole system was been designed for live administration of all call control and database functions through a simple administration screen,” continued Spokas. “Through this technology, M-1 DJs can transfer a voice call into the studio and on the air through a simple single button push.”

A recent case study, “IP Solutions Let Phone-In DJs Focus on Talk, not Tech”, provides a detailed analysis of this implementation, and is available for download from Sangoma.

Sangoma’s industry-leading solution portfolio enables the interworking of a wide variety of disparate TDM and IP networks, clouds, protocols, services, devices, and applications. Its portfolio includes award-winning voice and data boards, transcoding and gateway software, and standalone gateway appliances, designed for simple integration with open source and closed source IP PBX applications, contact centers, unified communications systems and service provider networks. For more information about the Sangoma portfolio of IP telephony and network integration solutions, or to locate an authorized reseller, visit www.sangoma.com.

About Sangoma Technologies Corporation
Sangoma Technologies is a trusted leader in delivering value-based Communications as a Service (CaaS) solutions for businesses of all sizes. Sangoma’s cloud-based Services include Unified Communication (UCaaS) business communications, Meetings as a Service (MaaS), Communications Platform as a Service (CPaaS), Trunking as a Service (TaaS), Fax as a Service (FaaS), Device as a Service (DaaS), and Access Control as a Service (ACaaS), Managed Internet Access, Managed Security, Managed SD-WAN. In addition, Sangoma offers a complete line of communications Products, including premise-based UC systems, a full line of desk phones and headsets, and a complete connectivity suite (gateways/SBCs/telephony cards). Sangoma’s products and services are used worldwide in leading UC, PBX, IVR, contact centers, carrier networks, office productivity, and data communication applications. Sangoma is also the primary developer and sponsor of Asterisk and FreePBX, the world’s two most widely used open-source communication software projects.
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This press release contains forward-looking statements, including statements regarding the future success of our business, development strategies and future opportunities. Forward-looking statements include, but are not limited to, statements concerning estimates of future revenue, expected expenditures, expected future production and cash flows, and other statements which are not historical facts. When used in this document, the words such as “could”, “plan”, “estimate”, “expect”, “intend”, “may”, “potential”, “should” and similar expressions indicate forward-looking statements. Readers are cautioned not to place undue reliance on forward-looking statements, as there can be no assurance that the plans, intentions or expectations upon which they are based will occur. By their nature, forward-looking statements are based on the opinions and estimates of management on the date that the statements are made and involve numerous assumptions, known and unknown risks and uncertainties, both general and specific, that contribute to the possibility that the predictions, forecasts, projections and other events contemplated by the forward-looking statements will not occur or will differ materially from those expected. Although Sangoma believes that the expectations represented by such forward-looking statements are reasonable based on the current business environment, there can be no assurance that such expectations will prove to be correct as these expectations are inherently subject to business, economic and competitive uncertainties and contingencies. Some of the risks and other factors which could cause results to differ materially from those expressed in the forward-looking statements contained in the management’s discussion and analysis include, but are not limited to changes in exchange rate between the Canadian Dollar and other currencies, the variability of sales between one reporting period and the next, changes in technology, changes in the business climate in one or more of the countries that Sangoma operates in, changes in the regulatory environment, the rate of adoption of the company’s products in new markets, the decline in the importance of the PSTN and new competitive pressures. The forward-looking statements contained in this press release are expressly qualified by this cautionary statement and Sangoma undertakes no obligation to update forward-looking statements if circumstances or management’s estimates or opinions should change except as required by law. Readers are directed to Sangoma’s filings on SEDAR with respect to Management’s Discussion and Analysis of Financial Results for the basis of Sangoma’s reconciliation of EBITDA to net income as calculated under IFRS.

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Neither the TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.
Sangoma Technologies Corporation

David Moore
Chief Financial Officer
(905) 474-1990 Ext. 4107
dsmoore@sangoma.com
www.sangoma.com

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