Customers select Sangoma for Cloud Communications

Significant Client Wins in all Customer Segments since

Star2Star Acquisition

 

Sangoma Technologies Corporation (“Sangoma”) (TSXV: STC), an industry leader in delivering cloud-native Communications-as-a-Service solutions for businesses of all sizes, today announced several significant customer successes over the past few months, across all key segments.

“Customers are definitely seeing the value in our industry-leading suite of cloud communications services, which is further enhanced by our rapid integration with Star2Star,” said Bill Wignall, President, and CEO of Sangoma. “We offer the broadest product portfolio in the industry with the most complete set of cloud communications services, flexible deployment options including cloud/premise/hybrid, and exceptional customer service, a combination that resonates with customers.  This is driving our growth in both new and existing client relationships, across our key target segments, each of which is illustrated in the 4 examples below: expansion, new contract wins, migration from our on-premise base, and replacement of competitive on-prem systems.”

Coach USA

This important existing customer recently expanded their business with Sangoma. Coach USA is one of the largest transportation companies in North America, operating more than 2400 motor coaches under more than 25 bus carrier brands. Coach USA significantly expanded their service and usage with Sangoma, now representing approximately $36,000 in monthly recurring revenue. Coach USA was originally utilizing a combination of other vendors’ systems but wanted to consolidate to one trusted technology partner. They selected Sangoma’s cloud solution over a competitive premise-based product and another large UCaaS company, based upon several factors including industry-leading functionality, Sangoma’s mix of cloud/on-premise/hybrid deployment options, 4G-LTE connectivity, and the ability to roll out nationwide quickly. You can learn more about Coach USA at https://www.coachusa.com/about.

Coleman Allied

Coleman Allied just recently signed a new 3-year contract with Sangoma for both our UCaaS and our CCaaS cloud services, representing about $16,000 per month of recurring revenue. Coleman Allied is one of the nation’s top moving companies, driven by a long-held commitment to customer service and a high standard of excellence, with over 100 years of experience. From transporting a single household to massive corporate and government transfers, Coleman Allied is equipped to handle a range of needs. Whether moving across the street, across America, or across continents, you can trust Coleman-Allied to go “that extra-mile”. Coleman Allied selected Sangoma over one of the largest software companies in the world. You can learn more about Coleman Allied at https://www.colemanallied.com/.

Mobile Dentists

ReachOut Healthcare America operates its mobile dentistry service under their ‘Big Smiles’ program, providing dental service to students in their school, rather than in a dentist’s office.  Big Smiles helps parents by eliminating the challenges of transportation and scheduling and helps students by providing dental care in a comfortable and familiar environment. They have been a Sangoma on-premise customer and recently migrated their ‘Big Smiles’ business to our cloud services. Big Smiles mobile dentistry serves 17 states and is honored to have been selected by some of the nation’s largest school systems. Their migration to Sangoma’s cloud-based UCaaS service includes hundreds of seats in multiple states, representing almost $10,000 in monthly recurring revenue. You can learn more about the Smile Programs from ReachOut Healthcare America at https://www.mobiledentists.com/about-us/.

Millcreek Township School District

Millcreek Township School District, based in Erie, Pennsylvania, recently replaced their Cisco Call Manager system with almost 1000 users, by upgrading to a new Sangoma on-premise solution. Millcreek selected Sangoma based upon our all-inclusive feature set, tightly integrated line of deskphones and softphones, and value-for-money. By switching to Sangoma, Millcreek Township will be able to continue their mission of providing world-class education and preparing students to reach their full potential with modern communications that empower educational institutions for today’s learning environment. For more information visit https://www.mtsd.org/.

About Sangoma Technologies Corporation
Sangoma Technologies is a trusted leader in delivering value-based Communications as a Service (CaaS) solutions for businesses of all sizes. Sangoma’s cloud-based Services include Unified Communication (UCaaS) business communications, Meetings as a Service (MaaS), Communications Platform as a Service (CPaaS), Trunking as a Service (TaaS), Fax as a Service (FaaS), Device as a Service (DaaS), and Access Control as a Service (ACaaS), Managed Internet Access, Managed Security, Managed SD-WAN. In addition, Sangoma offers a complete line of communications Products, including premise-based UC systems, a full line of desk phones and headsets, and a complete connectivity suite (gateways/SBCs/telephony cards). Sangoma’s products and services are used worldwide in leading UC, PBX, IVR, contact centers, carrier networks, office productivity, and data communication applications. Sangoma is also the primary developer and sponsor of Asterisk and FreePBX, the world’s two most widely used open-source communication software projects.
Cautionary Statement Regarding Forward Looking Statements

This press release contains forward-looking statements, including statements regarding the future success of our business, development strategies and future opportunities. Forward-looking statements include, but are not limited to, statements concerning estimates of future revenue, expected expenditures, expected future production and cash flows, and other statements which are not historical facts. When used in this document, the words such as “could”, “plan”, “estimate”, “expect”, “intend”, “may”, “potential”, “should” and similar expressions indicate forward-looking statements. Readers are cautioned not to place undue reliance on forward-looking statements, as there can be no assurance that the plans, intentions or expectations upon which they are based will occur. By their nature, forward-looking statements are based on the opinions and estimates of management on the date that the statements are made and involve numerous assumptions, known and unknown risks and uncertainties, both general and specific, that contribute to the possibility that the predictions, forecasts, projections and other events contemplated by the forward-looking statements will not occur or will differ materially from those expected. Although Sangoma believes that the expectations represented by such forward-looking statements are reasonable based on the current business environment, there can be no assurance that such expectations will prove to be correct as these expectations are inherently subject to business, economic and competitive uncertainties and contingencies. Some of the risks and other factors which could cause results to differ materially from those expressed in the forward-looking statements contained in the management’s discussion and analysis include, but are not limited to changes in exchange rate between the Canadian Dollar and other currencies, the variability of sales between one reporting period and the next, changes in technology, changes in the business climate in one or more of the countries that Sangoma operates in, changes in the regulatory environment, the rate of adoption of the company’s products in new markets, the decline in the importance of the PSTN and new competitive pressures. The forward-looking statements contained in this press release are expressly qualified by this cautionary statement and Sangoma undertakes no obligation to update forward-looking statements if circumstances or management’s estimates or opinions should change except as required by law. Readers are directed to Sangoma’s filings on SEDAR with respect to Management’s Discussion and Analysis of Financial Results for the basis of Sangoma’s reconciliation of EBITDA to net income as calculated under IFRS.

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Neither the TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.
Sangoma Technologies Corporation

David Moore
Chief Financial Officer
(905) 474-1990 Ext. 4107
dsmoore@sangoma.com
www.sangoma.com

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