Solutions | Hospitality
Elevate Guest Experience and Increase Staff Efficiency with Sangoma Solutions
Hotels have been modernizing their business operations to guarantee profitability as guest expectations are changing. The “self-serve” trend is influencing guests with things like mobile check-in/check-out, mobile messaging with hotel staff, and mobile bookings.
This change starts by updating the telecommunication infrastructure. Traditional hotels have older types of phone systems with legacy TDM connections to the local PSTN.
Hospitality Solutions Helping You Save Money and Improve Efficiency
Save Money on Your Monthly Phone Bill
Choose to keep your existing legacy phone system and analog room phones and connect to a SIP trunk to save money on your monthly phone bill.
Update Your Phone System and Your Phones
Replace your legacy phone system with an IP-based phone system, and update to modern IP phones for your guests.
Update Your Phone System, Keep Your Phones
Replace your legacy phone system with an IP-based phone system, while keeping existing analog phones for reduced maintenance costs, flexibility, and enhanced features to improve staff productivity and introduce customer-facing features.
Eliminate Your On-premise System and Go Cloud
Eliminate your on-premise phone system, while keeping existing analog room phones, and connect directly to a hosted provider to handle the phone system operations and maintenance and reduced OpEx.
Manage Everyday Hotel Tasks with Ease
Sangoma Property Manager for
PBXact and PBXact Cloud
Turn PBXact into a hotel phone system with the Sangoma Property Management (SPM) module. SPM provides hotel staff with a unique dashboard for all front desk needs to service guests.
SPM is fully integrated into PBXact, which means staff can access it through the UCP panel they already today. Staff can connect to it using any mobile device, while making and receiving phone calls, and even chat with colleagues, using the Zulu softphone or mobile client. This helps staff be more accountable as they can service guests more efficiently when away from the lobby desk. Administrators also have full control of permission settings and accessibility for every feature through the standard User Management module within PBXact.
Benefits of Property Manager
Receptionist Tools
Check-in / Check-out and wakeup call requests
Restaurant & Room Service
Food staff can manage menu purchases
Accounting and Billing
Detailed graphical information of guests invoices, hotel reports and booking status
Learn how Fourteen IP found successfully integrated their solutions with Vega gateways
Combine Your Solution with Sangoma IP Phones
Sangoma IP Phones come with built-in phone apps that allow users to manage advanced features using the display instead of trying to remember feature codes:
Call Parking
The Parking application lets users visually see parked calls, pick up any parked calls and park calls themselves, simply by navigating the phone’s display.
Follow Me
The Follow Me application lets users visually set their follow me status, add additional numbers and adjust the ring and voicemail settings.
Call Forwarding Control
The Call flow application allows users to visually see and toggle through all the active call flows for the phone system, directly from their phone’s display.
Discover Our Wireless DECT Phone Solution for Hotel Staff
Designed to work exclusively for PBXact and PBXact Cloud phone systems, the DC201 DECT phone package provides your hotel workers with mobility as they go about their daily tasks while staying connected with staff.
