Solutions | Hospitality

Elevate Guest Experience and Increase Staff Efficiency with Sangoma Solutions

Hotels have been modernizing their business operations to guarantee profitability as guest expectations are changing. The “self-serve” trend is influencing guests with things like mobile check-in/check-out, mobile messaging with hotel staff, and mobile bookings. 

This change starts by updating the telecommunication infrastructure. Traditional hotels have older types of phone systems with legacy TDM connections to the local PSTN.

Sangoma Hospitality Solutions

Hospitality Solutions Helping You Save Money and Improve Efficiency

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Save Money on Your Monthly Phone Bill

Choose to keep your existing legacy phone system and analog room phones and connect to a SIP trunk to save money on your monthly phone bill.

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Update Your Phone System and Your Phones

Replace your legacy phone system with an IP-based phone system, and update to modern IP phones for your guests.

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Update Your Phone System, Keep Your Phones

Replace your legacy phone system with an IP-based phone system, while keeping existing analog phones for reduced maintenance costs, flexibility, and enhanced features to improve staff productivity and introduce customer-facing features.

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Eliminate Your On-premise System and Go Cloud

Eliminate your on-premise phone system, while keeping existing analog room phones, and connect directly to a hosted provider to handle the phone system operations and maintenance and reduced OpEx. 

Contact us now to learn more about our solutions for your business

Manage Everyday Hotel Tasks with Ease

Sangoma Property Manager for PBXact and PBXact Cloud

Sangoma Property Manager for
PBXact and PBXact Cloud

Turn PBXact into a hotel phone system with the Sangoma Property Management (SPM) module. SPM provides hotel staff with a unique dashboard for all front desk needs to service guests.

SPM is fully integrated into PBXact, which means staff can access it through the UCP panel they already today. Staff can connect to it using any mobile device, while making and receiving phone calls, and even chat with colleagues, using the Zulu softphone or mobile client. This helps staff be more accountable as they can service guests more efficiently when away from the lobby desk. Administrators also have full control of permission settings and accessibility for every feature through the standard User Management module within PBXact.

Changes in Telephony and the Impact on Hospitality

Benefits of Property Manager

Receptionist Tools

Receptionist Tools

Check-in / Check-out and wakeup call requests

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Restaurant & Room Service

Food staff can manage menu purchases

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Accounting and Billing

Detailed graphical information of guests invoices, hotel reports and booking status

Learn how Fourteen IP found successfully integrated their solutions with Vega gateways

Combine Your Solution with Sangoma IP Phones

Sangoma IP Phones come with built-in phone apps that allow users to manage advanced features using the display instead of trying to remember feature codes:

Call Parking

The Parking application lets users visually see parked calls, pick up any parked calls and park calls themselves, simply by navigating the phone’s display.

Follow Me

The Follow Me application lets users visually set their follow me status, add additional numbers and adjust the ring and voicemail settings.

Call Forwarding Control

The Call flow application allows users to visually see and toggle through all the active call flows for the phone system, directly from their phone’s display.

Discover Our Wireless DECT Phone Solution for Hotel Staff

Designed to work exclusively for PBXact and PBXact Cloud phone systems, the DC201 DECT phone package provides your hotel workers with mobility as they go about their daily tasks while staying connected with staff.

Sangoma IP Phone - dect phone

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