NOW BACKED BY 30 YEARS OF EXPERTISE FreePBX is the world’s most trusted open source platform for building the PBX of your dreams. At its core, it is an open source web-based graphical user and configuration file writer that empowers companies that use Asterisk® PBX software to save time—making writing your own dial plans and configuration […]
Enterprise Communications is truly the heart of the entire IP communications industry. Sangoma has been providing outstanding solutions for the enterprise market for over twenty-five years. Tens of thousands of customers in over 150 countries rely on Sangoma as part of their mission critical communications infrastructure. Sangoma provides the hardware and software that are needed to connect disparate networks, devices and systems, as well as key components for IP-PBXs, IVR systems and UC solutions. The Sangoma product portfolio includes gateways, enterprise session border controllers, telephony interface cards, as well as hardware and software to support contact centers and Microsoft® Lync Skype for Business implementations.
Enterprise Communications Solutions
Connecting an IP PBX to the Telephone Network While an IP PBX replaces your old phone system, it still needs to connect to the Public Switched Telephone Network (PSTN), which is the old phone network that still connects most of the world. The PSTN doesn’t use VoIP, but there are two ways to connect to […]
Well implemented IVR can reduce cost, improve productivity and improve customer service as employees and customers can enter or retrieve information from a database via a simple telephone.
A key use case for Express for Lync is in providing telephony functions for customers deploying or currently using Office 365. Express for Lync provides PSTN access, SIP Trunking, 911 access, and FXS support in addition to all of the local server and software resources needed to deploy Lync.
Connecting Legacy Equipment to an IP PBX As enterprises continue to evolve their communications infrastructures into a pure SIP/VoIP environment, they often discover that there is still the need to connect older non-VoIP (legacy) equipment to their VoIP (IP) infrastructure or directly to the PSTN. Many of these older, but necessary legacy endpoints (i.e. fax […]
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