Meet Business Voice & Business Voice+
Leverage Seamless, Ultra-flexible Pure Cloud Communications or a Unique Hybrid Solution
Business Voice Service
An all-inclusive business voice service cloud communications solution
Business Voice provides superior VoIP quality, reliability, and flexibility for customers in need of an intuitive, easily deployed solution.
Experience a pure cloud communications solution that streamlines and simplifies your operations. With our Business Voice service, you receive the ultimate cloud communications platform for any business in need of seamless, ultra-flexible connectivity.
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Why Our Business Voice Service Is Better Than The Rest
Sangoma specializes in providing innovative solutions for every unique communications need. Our enterprise communications and collaboration platform includes options ranging from pure to on-premises cloud that unifies voice, video, chat, mobile, digital fax, presence management, and more.
With Business Voice, your business can leverage the power of a complete, end-to-end system from an intuitive, browser-based interface. No hardware required!
Business Voice Service Features & Benefits
Pure Cloud Architecture
Business Voice is Sangoma’s pure cloud deployment platform. Designed for businesses who want peerless call quality, communications flexibility, and exceptional system support, Business Voice is the perfect, zero-hardware option.
Business Voice is a user-friendly platform that prioritizes the user experience with intuitive management controls. Users can navigate to their critical communications tools with ease to stay connected, efficient, and productive.
Our Business Voice service optimizes your operations from one location to many. All phones are connected and operate as a single system allowing for direct extension dialing, seamless call transfers, ring groups, call queues, and more.
Proprietary Network Backbone
Business Voice is run on our proprietary private backbone, a redundant, reliable, and secure communications network for your mission-critical communications. We built our business voice service architecture with your business in mind to help support you with ultra-reliable, high-quality communications.
Where Reliability & Flexibility Meet
The Business Voice+ solution offers the best of cloud-based and on-premise Unified Communications ensuring unparalleled scalability, flexibility, and reliability.
This innovative business voice solution is powered by Sangoma’s unique cloud architecture which includes the on-premise StarBox® and cloud-based network backbone components. Business Voice+ offers guaranteed 99.999% uptime, built-in business continuity, and voice-optimized call routing and controls for end-to-end communications support.
Business Voice+ also scales from small to enterprise businesses and provides a complete suite of advanced Unified Communications (UC) features designed to boost productivity while reducing costs. Custom development and integration is available to create the ideal communications system for your unique workflows.
Business Voice+ Includes:
Key Features & Benefits of Business Voice+
Innovative Cloud Architecture
Business Voice+ leverages our exclusive, pioneering cloud architecture technology which combines the best of cloud-based and on-premise systems. The StarBox® and Sangoma’s proprietary network work together to provide the most reliable Unified Communications on the market.
As the on-premise component of Business Voice+, the StarBox® manages the traffic flow of your communications. It provides crystal clear call quality, real-time network adaptation, and continuous monitoring services for communications with no delay, echo, distortion, or downtime.
Proprietary Network Backbone
Sangoma’s network serves as the cloud-based component of Business Voice+. All of your communications are dispatched along the best possible path through this network of call routing nodes and secure data centers. Not only will your communications be fast and high-quality, they will also be continuously optimized in the event of network issues.
The Business Voice+ solution is designed to optimize your operations from one location to several. All phones are connected and operate as a single system allowing for direct extension dialing, seamless call transfers, ring groups, call queues, and more.
End-To-End Business Continuity
Business Voice+ stands out as the most reliable Unified Communications system available on the market. This system leverages built-in network monitoring, disaster avoidance, and recovery features that prevent your communications from experiencing lags, jitter, or failure with 99.999% uptime guaranteed.
Advanced Unified Communications Features
Our on-premise cloud platform is known for being one of the world’s most complete Unified Communications systems on the market as part of our cloud-native communications and collaboration platform. Business Voice+ comes with built-in advanced features that would be charged as an add-on with other systems. Our business voice service advanced features suite includes:
- Advanced Call Center
- Analog Device Support
- Call Recording
- Call Transfer, Park, Intercom, & Paging
- Custom Music / Message On Hold (MOH)
- Enhanced CallerID
- Extension User Rights
- Faxing & Mobile Faxing
- Find Me / Follow Me Call Forwarding
- Flexible Call Routing
- HD Voice Call Clarity
- Instant Messaging
- Line Pooling & Bursting
- Multi-Layer Cloud Auto Attendant
- Multi-Location Ring Groups
- Paging & Group Paging
- Presence Management
- Reporting & Analytics
- Softphone & Home Office Extensions
- Time-Based Call Routing
- Unlimited Conference Calling
- Unlimited Voicemail
- Video Conferencing
- Voicemail Groups
- Web-Based User Administration