Switchvox On-Premises| Feature Packs

Switchvox Phone Feature Packs Offer Easy Configuration

Switchvox Phone Feature Packs allow you to integrate your Polycom and Snom phones with Switchvox to add greater flexibility and control for users and administrators.

Generic Office Phone Icon

Phone Options

Distinctive Ringtones Icon

Distinctive Ringtones

Custom ringtones can be played based on the number that’s calling, the type of call (such as queue or direct calls), or a ring hint that has been applied to a call

Click to Call Icon

Click to Call

Available for Switchboard, Notifier, Firedialer and any calls created with Switchvox Extend API

Missed Call Icon

Missed Call Notification Option

Users can enable or disable their missed call notifications, which is particularly useful for businesses with call centers



Customize the line labels on the phone

Options for Administrators

Multiple Extensions Icon

Multiple extensions per phone—Add up to two additional extensions registered to a single phone (support for this feature dependent on handset capability)

Failover Icon

Failover to a backup server—Extensions can be registered to two Switchvox SMB servers, providing a higher level of survivability

VoIP Security Icon

Enhanced VoIP Security—Default security option only allows phone calls to be received exclusively  from the Switchvox system

Digit Map Timeout Icon

Option to change the digit map timeout

NTP Server Icon

Option to define a custom NTP server

Have any questions? Our phone-lovin’ Sales Team can answer them all!

Supported Polycom Phones

Phone Feature Packs for Polycom phones offer support for multiple VVX and SoundPointIP models. For a complete list, see the knowledgebase article Supported Polycom Phones.

Snom Phones are Also Supported

Switchvox Phone Feature Packs for snom phones do not include all of the features as the Polycom phones. The Additional Phone Options, excluding Distinctive Ringtones, and the Options for Administrators are available for snom phones:

300, 320, 360, 370, 820, 870, MeetingPoint

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Activate Switchvox Phone Feature Packs

Use this form if you have purchased Switchvox Phone Feature Packs, and need to make them available in Switchvox.

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