Switchvox On-Premises| Feature Packs
Switchvox Phone Feature Packs Offer Easy Configuration
Switchvox Phone Feature Packs allow you to integrate your Polycom and Snom phones with Switchvox to add greater flexibility and control for users and administrators.
Phone Options
Distinctive Ringtones
Custom ringtones can be played based on the number that’s calling, the type of call (such as queue or direct calls), or a ring hint that has been applied to a call
Click to Call
Available for Switchboard, Notifier, Firedialer and any calls created with Switchvox Extend API
Missed Call Notification Option
Users can enable or disable their missed call notifications, which is particularly useful for businesses with call centers
Customize
Customize the line labels on the phone
Options for Administrators
Multiple extensions per phone—Add up to two additional extensions registered to a single phone (support for this feature dependent on handset capability)
Failover to a backup server—Extensions can be registered to two Switchvox SMB servers, providing a higher level of survivability
Enhanced VoIP Security—Default security option only allows phone calls to be received exclusively from the Switchvox system
Option to change the digit map timeout
Option to define a custom NTP server
Supported Polycom Phones
Phone Feature Packs for Polycom phones offer support for multiple VVX and SoundPointIP models. For a complete list, see the knowledgebase article Supported Polycom Phones.
Snom Phones are Also Supported
Switchvox Phone Feature Packs for snom phones do not include all of the features as the Polycom phones. The Additional Phone Options, excluding Distinctive Ringtones, and the Options for Administrators are available for snom phones:
300, 320, 360, 370, 820, 870, MeetingPoint
Activate Switchvox Phone Feature Packs
Use this form if you have purchased Switchvox Phone Feature Packs, and need to make them available in Switchvox.