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Softphone for
Mobile & Desktop
Communication for
Today’s Flexible Workforce
Productivity happens wherever you are, at any time of day.
- Make phone calls using your extension, whether in or out of the office
- Chat and SMS* with co-workers in private or in group settings for quick updates
- Video Chat with remote colleagues and engage
- Screen-share and improve collaboration
- Communicate between workstation and mobile for maximum flexibility
*SMS requires Sangoma SIPStation SIP Trunking Service
Intuitive and Easy to Deploy
Mobile Softphone
The Switchvox Mobile Softphone and Chat App
- Allow staff to work remotely using the Sangoma Connect Mobile app for iOS and Android devices. Employees can enjoy voice and Sangoma Meet multi-party video collaboration, using their business extension, while keeping their personal device information private.
- The intuitive onboarding process sends an auto-generated email to each user upon activation from the PBX with simple instructions for them to download the app with instant log-in. It’s as simple as that!
Mobile Softphone Features
Audio & Video Calls
Audio & Video Calls using Your extension
Make and receive calls using your mobile device, while protecting personal phone number, using mobile data or a WiFi connection.
3-way Conferencing
3-way Conferencing
Make and receive calls using your mobile device, while protecting personal phone number, using mobile data or a WiFi connection.
Quickdial with BLF
Quickdial with BLF
Create a list of favorite contacts for easy access with BLFs (Busy Lamp Field) that also show the current status of your colleagues.
Do-Not-Disturb (DND)
Do-Not-Disturb (DND)
Silence all inbound business calls when you don’t want to be disturbed, manually or using the scheduling feature to automatically set DND when outside of business hours.
Multi-Language Support
Multi-Language Support
Support for dozens of languages means your employees can work comfortably, anywhere in the world.
Powerful Call Control
Powerful Call Control
Users can easily blind transfer and warm transfer client calls, record calls, and have 3-way conference conversations.
Provisioning & Onboarding
Secure Provisioning and Onboarding – Made Easy!
The Sangoma Connect Mobile app offers the most intuitive onboarding experience.
System administrators simply enable access for users from the admin interface and an auto-generated email is sent to each user with simple instructions to download the app and automatic sign-in. It’s really that simple!
Our built-in cloud provisioning service automatically handles certificate management, saving you time manually signing and installing certificates on your phone system and enabling remote access for users.
Sangoma Connect users are also protected by TLS/SRTP encryption, which means their phone calls are kept private while on cellular or WiFi connections, and your business is secured from any unauthorized connections.
The Desktop Softphone
All the Productivity and Collaboration features, using only one tool.
Chat and SMS
- Make/Receive phone calls, using your extension using local and/or remote network connectivity
- Video chat one-to-one with other desktop softphone colleagues
- Screen-share to collaborate with other desktop softphone colleagues
- Chat one-to-one or in team groups, while on a call, video call or with Switchvox mobile users. (SMS is supported while using SIPStation SIP Trunking Service)
- Presence status and control for efficient communication
- Visual Voicemail for easy access to messages
Chat and SMS
- Chat with colleagues one-to-one, in a group, or in custom rooms, for team discussions
- SMS text messages clients (SIPStation SIP Trunking service)
- Move your chats into a video call with a click of a button, whether you are in a 1:1, group or room chat
Audio
Engage for a better Work Environment
Video Chat one-to-one over WebRTC for an exception experience
- Video Chat one-to-one with colleagues using the Switchvox Desktop Softphone
- While on an active video call, users can multitask by chatting with other colleagues at the same time
- Switch to screen-sharing and video chat with a click of a button
Audio
- Hold/Resume
- Transfer – send the call to ring another number. (often called a blind transfer)
- Merge – conference one call into another.
- Audio Conference Manager – see your conference-call participants and who is doing the talking, mute people, kick people out of the conference, or end the conference entirely.
- Record – start and stop a recording of your active call.
Video
Collaborate More Effectively
Get your work done, no matter where you are.
- Chat with your colleagues 1:1 or in group chat, whether you are in a meeting, or working remotely.
- SMS Support lets you contact your clients using your extension, right from within the same tool you use to communicate with everyone.*SMS requires SIPStation SIP Trunking
1-to-1
SMS
Groups
Video
Video call, screen-share and chat with an exceptional experience
- Video call, screen-share and chat with colleagues and clients with Sangoma Meet video conferencing integration
- Move voice calls to a video conference with a click of a button, and have all participants automatically joined. Participants who don’t have the Desktop softphone available, such as external clients will automatically join the video conference as an audio-only participant
- Create a meet invitation within a chat room for participants to click and instantly join. Perfect for team meetings with remote workers
Essentials
Screen-Share and Collaborate
When you just need to huddle together for learning, problem solving, and more.
- Start a screen-sharing sessions with other Switchvox Desktop Users
- While on an active video call, users can multitask by chatting with other colleagues at the same time
- Switch to screen-sharing and video chat with a click of a button
Essentials
- Presence Status and Control
- Favorite Contacts and Contact Search
- Visual Voicemail
- Call Log
Softphone Mobile Apps
Sangoma Connect Mobile Softphone
Take your office with you using the iOS/Android mobile app. Make & receive calls using your office extension, access contact, control your presence.
Download Sangoma Connect Mobile
Chat for Mobile
Collaborate more effectively and chat with coworkers who are using the Chat for Mobile app or the Desktop Softphone. (via SIPstation Retail)
Download Chat for Mobile
