Unified Communications Solution: On-Premise or in the Cloud?

Jim Machi Photo
Chief Product & Marketing, Sangoma

On November 8, IHS Markit and Sangoma presented a webinar titled “UCaaS and the Small Business: Adoption and Implementation”. If you would like to view a replay of the webinar, please click here.

Webinar findings: 40% - UC Solution On-Premise, 60% - In CloudBy registering for the webinar replay, you’ll be able to download a report that IHS Markit put together as supporting material for the webinar. It’s an interesting report that outlines some things they found from a Unified Communications (UC) survey they conducted. According to the survey, about 60% of North American companies will have some portion of their UC solution in the cloud (either with a private server or through a provider’s UCaaS offering). This is consistent with industry trends.

But it’s also important to note 40% will still opt to have their UC solution on-premise. And that’s in North America – the rest of the world, for the most part, is lagging even further behind in cloud. So while all the hoopla is about cloud, on-premise remains a seriously sizable chunk. And that’s because on-premise makes sense for some companies.

There are reasons for having a UC solution on-premise. The business might have the experience to manage it, or they may not yet feel comfortable with a phone system that isn’t on-premise. They may even feel having their UC solution on-premise ultimately might be less expensive. There are many valid reasons a business may not be ready for cloud, and these reasons are valid.

That’s why Sangoma offers both CPE and Cloud based PBX / UC systems. Both of our offerings use the same code base, so they offer the same features, no matter what. Businesses can choose what’s right for them without sacrificing performance.

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About the Author

Jim Machi - Senior VP of Product Management and Marketing for Sangoma
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