Still Selling Dialogic Boards and Gateways

Jim Machi
VP of Marketing, Sangoma

I was walking through an airport towards the end of 2019 with my Sangoma backpack, and someone approached me and asked if I worked there. I said, “yes,” and the person then asked me if we still sold the Dialogic boards (since he knew Sangoma bought the Dialogic board and gateway business two years ago).

We got to talking a bit, and he said that he still needed a few boards for a call center solution he needed to upgrade. And we reminisced about him coming to the NJ HQ years ago.

I told him he could buy the boards he needed through the same distribution channels he always had used or to find a distributor from our website. And I told him we continue to provide operating system updates and other sorts of firmware upgrades where possible and are also in fact working on a new gateway. And I told him we still had an office in NJ.

So YES, we still sell them, and we still use a contract manufacturer based in North America to manufacture them. And we’ll continue to make them while we can and while there is still demand.

So why are they still required? Well, the whole world is not yet on VoIP (even though a lot of the people in the communications industry act like that). Some solutions are still connected to the PSTN and require these boards for that purpose. Some solutions are connected to a VoIP network through a gateway, but the solution does not need to be re-architected because of the existence of that VoIP gateway. So the boards are still used in the solution. That scenario was the case of the guy I met in the airport.

So, if you need Dialogic boards or gateways and don’t know where to go, visit our website or give us a call.

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