TADSummit EMEA / Americas, an online event, started yesterday and continues this week. The Sangoma keynote will be tomorrow. It’s purposely short and to the point, so if you have about 12 minutes, take a look.
While I talk about the benefits of UC and about Communications as a Service in general, the real point of my talk is not about UC at all. The real point is that UC systems have many features, yet users of UC systems still use collaboration, video, and presence systems from other companies. Why is that? That should not be a forgone conclusion since it’s harder for IT to deal with all these systems, they’re not all integrated together, etc. The UC system should be the hub that harbors all these functions.