MARKHAM, ONTARIO, May 25, 2020 – Sangoma Technologies Corporation (TSX VENTURE:STC), trusted leader in delivering Communications as a Service solutions for businesses of all sizes, OEMs and Service Providers, today announced highlights of its third quarter unaudited results of fiscal 2020ended March 31, 2020. 

For the third quarter of fiscal 2020, sales were a record $36.31 million, 26% higher than the same quarter in fiscal 2019 and 12above the immediately preceding second quarter of this year.  EBITDA at $6.51 million was an all-time high, and the first time ever that Sangoma has generated more than $6 million of EBITDA in a single quarter. 

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Operating Income and EBITDA are metrics used by the Company to monitor its performance and the definitions may be found in the accompanying MD&A posted today at 


“I’m pleased to see very solid progress, during a time in which Covid-19 emerged and started to create such significant problems for the world, said Bill Wignall, President and CEO of Sangoma.  As we had shared provisionally on April 30, Sangoma delivered record revenue and EBITDA in our third quarterdespite the complexity COVID-19 introduced.  Our services revenue exceeded 50% of our revenue for the first time in our quarter as a result of ongoing growth in our recurring revenue and the inclusion of VoIP Innovations in our results for the full quarterWe navigated the supply chain challenges early in the quarter, meeting virtually all customer shipments around the globe on time, and then re-tooled our company to adapt to working from home and no travel to clients.   We continued to innovate in spite of the disruptions from COVID-19launching a new line of headsets and our Sangoma Meet cloud service for video based meetingsoffering it free of charge during the pandemic.  And we completed the acquisition of e4, in order to strengthen our commitment to, and sales capabilities in, the open source market.  All in all, a strong quarter during turbulent times. 

Gross profit was $23.47 million in the third quarter of fiscal 2020 at a gross margin o65%3% higher than for the same quarter last year and continuing the trend of slightly stronger gross margins as the percentage of Sangoma revenue from services increases.   

Operating expenses were $20.09 million in the third quarter of fiscal 2020, $3.86 million higher than last year, due to the inclusion of VoIP Innovations for the full quarter.     

For the third quarter of fiscal 2020, EBITDA at $6.51 million was almost twice that in the same quarter last year.   

Net income for the third quarter ended March 31, 2020 was $1.70 million, compared to net income of $1.07 million in the third quarter of fiscal 2019.  

Sangoma finished the quarter with cash of $12.55 million, total debt of $45.26 million, and continues to have a healthy balance sheet.  Adjusted cash from operations, excluding the impact of the acquisition of VoIP Innovations, was $3.72 million.    


As indicated in our Covid Update on April 30, we committed to updating Fiscal 2020 guidance at the time we released third quarter results.  Short term uncertainty continues with the possibility of further disruption in supply chains if a second wave of coronavirus were to emergethe unpredictability of the global economy, and the inconsistent timing of governments around the world re-opening their economies, all potentially affecting demand by our customers.  However, given year-to-date results, and progress to-date in our fourth fiscal quarter, we are confirming our previously issued guidance and expect to generate revenues of $128 – 132 million, and EBITDA of $19 – 21 million. 

Conference Call 

As previously communicated, President and CEO, Bill Wignall, CFO, David Moore, and EVP Corporate Development, John Tobia will host a conference call on Wednesday May 27, 2020 at 5.30 pm Eastern Standard Time to discuss the quarterly results.  The dial-in number for the call is 1-800-319-4610 (International 1-604-638-5340).  Investors are requested to dial in 5 to 10 minutes before the scheduled start time and ask to join the Sangoma call.  

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