Welcome to the Blog

Learn about Unified Communications. Check out our featured articles, research by industry or solution, and catch up on telecom trends with the Machi Minute.

Connect with Sangoma

Subscribe today to receive new articles by email, as well as exclusive offers and updates from Sangoma.

The Machi Minute

Jim Machi

Jim Machi

Vice President of Marketing for Sangoma

The Tipping Point for Unified Communications in Business

I was asked to contribute an article in FastMode about how we are responding, and helping our customers respond, to the pandemic. If you want to read the complete article, click here. My thesis has been that the companies that utilize Unified Communications systems as their basic phone system, with its …

Read More →

Featured Blog Articles

Office Worker Take a phone call using Sangoma's Unified Communications tools

How Unified Communications Boosts Workplace Productivity

Many organizations fuss around with different apps and new gizmos hoping to find the magic bullet solution to increasing their workplace productivity. But a growing number of businesses are learning that the real key to increasing workplace productivity is not a new tool but a new system. A new phone system, that is. We’re referring, of course, to a Unified Communications (UC) phone system. The promise of UC is that the work people do will …

Read More →

Featured Categories

Latest Articles

Remote IP Phone Security

The importance of considering network security in VoIP/UC deployments cannot be understated. Unsecured VoIP networks are vulnerable to the same threats as regular data networks

Read More »

Unified Communications in the Cloud

Learn the benefits of cloud services, including hosted UC, SIP trunking, and Fax over IP.

How to Break Up with your Legacy Phone System…

…And Move to the Cloud! We’ve all been there. The dreaded phone call.  “It’s not you, it’s me.” “I just see us going in different …

Read More

How Do I Know if Cloud is Right for Me?

If you are a SMB (Small to Mid-sized Business) owner, you probably keep hearing, “You should move to the Cloud!” or “The Cloud is the …

Read More

5 Ways a Hosted Phone System Can Help Small Businesses Succeed

Walking around and browsing the small businesses of the historic downtown areas of any city is an increasingly popular weekend activity across America. Especially with …

Read More

Articles by Industry

Automotive

Drive excellent customer experience and simplify employee communications

Government

Revolutionize public service and improve mobile communications

Education

Connect teachers, administrators, parents, and staff with UC

Healthcare

Boost patient & staff communications in medical offices, pharmacies, and more

Professional Services

Enhance caller experience & sales in retail, call centers, and other industries

Articles by Solution

Unified Communications

Improve efficiency, reduce cost, and enhance customer service with UC

Call Centers

Discover how to utilize advanced call center software and features

UC Technology

Explore the nuts and bolts of Unified Communications

Scroll to Top