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The Machi Minute

Jim Machi

Jim Machi

Senior Vice President of Product Management & Marketing for Sangoma

Woman on phone call with headset

The Quality of Our Calls

We’ve all been on more than our fair share of video calls the past 14 months. And we’ve probably used all the different video calling platforms (including Sangoma Meet). Sometimes, we get some video quality issues such as the frames freezing or blocking out due to bandwidth reasons, especially when …

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Featured Blog Articles

Woman shopping at retail store with face mask

Returning Back To Normal: Part Two – How The Cloud Is Enabling Retail

In part one of this series, we covered how organizations are now looking ahead to the next phase of the pandemic. Many changes are taking place, with more companies starting to roll out permanent hybrid and remote work models. One industry that’s going through significant post-COVID transformation is retail, a sector that was hit very hard by the pandemic. Retailers that are still standing after last year are now looking for new ways to improve …

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Featured Categories

Latest Articles

Unified Communications in the Cloud

Learn the benefits of cloud services, including hosted UC, SIP trunking, and Fax over IP.

Future of Video Conferencing

Modern video communications technologies allow us to work together as if we were in the same space, face-to-face, regardless of our locations. These innovations allow …

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How to Avoid a Haunted Hosted Vendor

When we were kids and we’d go trick or treating on Halloween, there were always different types of houses. The lights off at 6pm house, …

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Moving to Cloud: A Marathon, not a Sprint

Making the move to Cloud has been a hot topic in the VoIP industry for a while now. There are plenty of reasons to consider …

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Articles by Industry

Automotive

Drive excellent customer experience and simplify employee communications

Government

Revolutionize public service and improve mobile communications

Education

Connect teachers, administrators, parents, and staff with UC

Healthcare

Boost patient & staff communications in medical offices, pharmacies, and more

Professional Services

Enhance caller experience & sales in retail, call centers, and other industries

Articles by Solution

Unified Communications

Improve efficiency, reduce cost, and enhance customer service with UC

Call Centers

Discover how to utilize advanced call center software and features

UC Technology

Explore the nuts and bolts of Unified Communications

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