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Sangoma Carrier Services Team

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Increase Your Revenue with New E911 Call Monitoring Services

Have you been searching for an innovative new service that can increase your revenue? Good news! We offer exact service you’re looking for. It’s called …

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Off-Network E911 Services

If your E911 services are not meeting your needs, it’s time to consider additional options. Your current provider might not offer the services, or you …

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What Does Kari’s Law Mean for E911 and My Business?

What is Kari’s Law? In 2013, Kari Hunt’s husband stabbed her to death in a motel room. Her young daughters were in the room, on …

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Top 10 Facts about Toll-Free Phone Numbers

Join us as we uncover the Top 10 Facts You Should Know about Toll-Free DIDs. The more you know, the more comfortable you’ll be purchasing …

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T.38 Fax Failures? Let’s Troubleshoot with Tim!

Today we’re handing over the blog to Tim Klein, a Technical Service Representative II here at VoIP Innovations. He works on the front lines assisting our customers …

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The Top 10 Causes of VoIP Audio Issues

Verizon’s “Can you hear me now?” campaign is perhaps one of the most recognizable and realistic we’ve ever seen (certainly at least over the last …

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Value Chain Partnerships 101

A value chain can be described as a number of companies (or strategic players) working together in order to satisfy market demands related to a …

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Top 10 Pitfalls for ITSPs to Avoid

We all know that businesses never run as smoothly as we’d like them to. We try relentlessly to keep our business(es) running like a well-oiled …

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Identifying VoIP Call Quality Issues

VoIP, voice over internet protocol, is taking over due to its cost savings incentives for businesses, advanced features, and of course, call quality. The telephone …

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Choosing SMS Sender IDs: Long Code vs Short Code

Where would the world be without text messaging? Throughout the day, millions of phone screens light up with messages ranging from dinner plans, emoji exchanges …

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What’s a Softswitch?

You pick up the phone, type in a few numbers, and seconds later you’re having a phone conversation. Making a phone call is easy, we’ve …

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Become a Better ITSP through the Power of Choice

A quick message for wholesale VoIP providers who choose carriers and features on behalf of ITSP providers: “We the people hereby declare independence from the oppression …

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When Choosing a Toll Free Numbers Service, Ask These 10 Questions

If you’re a business owner, you know that toll free numbers services provide an ideal method to communicate with a wide array of customers. Since …

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Top 3 Service Ideas for New ITSPs

Here are our top three service ideas for new ITSPs: Hosted PBX Public Branch eXchange (PBX) is the telephony switchboard hardware. When a phone call …

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10 Easy Steps for Successful Number Porting

Today we’re sharing 10 easy steps for a successful number port. Follow along to find out how number porting is done when it’s done right! …

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Top 8 Ways to Reduce VoIP Fraud Damage

Here are the top eight ways to reduce VoIP fraud damages: 1.  DON’T ALLOW ALL ROUTES TO ALL USERS — Limit high price/fraud areas (e.g. …

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Top 10 Ways to Prevent VoIP Fraud Attacks

We present to you, the Top 10 Ways to Prevent VoIP Fraud Attacks: 1.   USE STRONG PASSWORDS – Also, it would behoove you to have …

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6 Common Ways to Suffer a VoIP Attack

VoIP networks can be vulnerable to many forms of common network attacks, and devices that support these infrastructures are also vulnerable to similar issues. So …

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What is VoIP Fraud?

Take a moment to listen to the news on any given day, and you’ll no doubt hear about check fraud, credit card fraud, voter fraud, …

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Caller ID in a Nutshell

Caller ID, better known as CNAM Storage, is the process of taking a short title or company name and registering it into the national CNAM …

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Understanding Location Routing Numbers

All About LRN An LRN is a unique number that uses a 10-digit telephone number format to efficiently and cost effectively route calls to numbers that …

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Peering: Interconnecting the VoIP Industry

As the VoIP industry continues to evolve and mature we are starting to see a great deal of providers peering with each other. In this …

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What is Traffic Pumping?

Since the start of the telecommunications industry, we have seen loopholes exploited and fraudulent schemes hatched. We have seen international fraud, phishing scams, traffic pumping, …

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How to Port a Telephone Number

In this article, let’s discuss how to transfer or port a telephone number. Let’s begin by defining what exactly we mean by that. Number porting, also …

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