Jim Machi

VP of Marketing, Sangoma
woman looking up at the sky Industry Trends

Unified Communications Solution: On-Premise or in the Cloud?

On November 8, IHS Markit and Sangoma presented a webinar titled “UCaaS and the Small Business: Adoption and Implementation”. If you would like to view …

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SIP Trunks and VoIP Gateways (To the Chagrin of Some…)

Even though we hear over and over that the PSTN is pretty much gone, in reality, legacy infrastructure is still in use. I know this because …

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What Your Unified Communications Phone System Does in a Typical Day

A couple of weeks ago I wrote a blog explaining what Unified Communications is. If you use a UC phone system, you might not even know …

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Voice is Still #1 in Employee Communications

On November 8th, IHS Markit and Sangoma held a webinar called UCaaS and the Small Business: Adoption and Implementation. If you want to listen to …

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VoLTE and Its Impact on Enterprise

Voice over LTE (VoLTE) is coming! (In fact, some areas are already using it.) And it will have an impact on your enterprise.  Incoming calls …

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gateways

The Need and Opportunity for Interworking between SS7 and SIP

Even though mobile networks are transitioning to LTE, there are still plenty of 3G networks in active operation. In fact, according to the GSM Association’s …

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What is Unified Communications in 1 Minute and 45 Seconds?

I still regularly get questions asking me to explain Unified Communications systems. It’s a murky topic, so that’s understandable. There are various reasons the topic …

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The Future of Chat with Business Unified Communications

One of the core elements of Unified Communications is chat. Think about communication in a corporate environment. You probably have a business chat tool, such …

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open source program on computer screen Open Source

The Importance of Open Source Technologies in Communications Solutions

Open source technologies are important in both enterprise and service provider communications solutions.  In fact, many CTOs have goals in mind for increasing the percent usage …

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Hidden Benefits of Small Business Phone System Virtualization

In the November 27th blog on small business phone systems and virtualization, I wrote about economics as the primary driver for why a company might want …

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Communications Trends for 2019

As we enter 2019, it’s more obvious than ever that we all crave speed and bandwidth with our communication transport. As that gets delivered by …

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people working in a call center office space PBXact

Small Business Phone Systems and Virtualization

There are multiple choices today for a small business when deploying a phone system. Among others, there is a choice of integrator or reseller, a …

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Typical Small Business UC Deployments Today

On November 8, IHS Markit and Sangoma held a webinar titled “UCaaS and the small business: adoption and implementation.” (If you want to listen to …

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Unique Gateway Requirements

On October 2, I wrote a blog titled “Why the World Still Needs Gateways.” I received a few comments about it, ranging from “Right on!” …

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The Red Hat Deal and the Value of Open Source

IBM is characterizing the Red Hat deal as a deal to further their cloud initiatives.  And I’m sure that’s why they did it. But from …

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two cables in front of blue background Asterisk

Creating All IP Enterprise Communication Solutions

As the world moves inevitably closer to an all IP network (even though it will take a long time to get there), you will want …

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AstriCon

AstriCon Still Rocks!

A couple of weeks ago, I attended AstriCon 2018. It had been 13 years since I’d been to an AstriCon. There is still a lot …

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blue icon of telephone on computer screen Industry Trends

Dialogic Boards and the Enterprise

While Dialogic boards are still being sold (by Sangoma) in decent quantities, it’s no secret they aren’t being sold in the quantities they were 15 …

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Asterisk 16 and FreePBX 15 Asterisk

Asterisk 16 and FreePBX 15 Now Available

Today, at AstriCon, Sangoma announced that Asterisk 16 and FreePBX 15 are now available. This announcement is monumental, not just because these are the next …

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Why the World Still Needs Gateways

Someone at a customer meeting asked me a few weeks ago: “Tell me, why does the world still need gateways?” The answer to that questions …

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AstriCon

Sangoma, Open Source Communication, and AstriCon

With Sangoma now the primary developer and sponsor of the world’s two most widely used open source communication software programs (Asterisk and FreePBX), I find …

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person touching telephone icon on screen On-Premise

Flexibility is a Key Aspect of Small Business Voice Telephony Solutions

If you are in the market for a new business communication system, then solution flexibility should be a key requirement. Today, businesses have a choice …

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two people in suits shaking hands Asterisk

What’s the Story Behind the Sangoma Digium Deal?

I’ve been asked two main questions since it was announced that Sangoma was buying Digium. First is “What’s the real story?” As if what we’ve …

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