Jessica Campas
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The Rise of SMS Communication in UC
The Rise of SMS and Unified Communications “Just text me” Those three words are being said now more than ever. SMS communication is the perfect …
Cloudy With a Chance of MRR
If you know, you know. But if you’re new to the game (no shame in that), then MRR stands for Monthly Recurring Revenue; and, in …
How to Avoid a Haunted Hosted Vendor
When we were kids and we’d go trick or treating on Halloween, there were always different types of houses. The lights off at 6pm house, …
Sangoma Recognizes 2020 Pinnacle Partner Award Winners
Since 2011, Sangoma has recognized our top performing partners with the annual Pinnacle Partner Awards. These businesses and individuals are not only true leaders in …
Moving to Cloud: A Marathon, not a Sprint
Making the move to Cloud has been a hot topic in the VoIP industry for a while now. There are plenty of reasons to consider …
Switchvox + SIPStation: A Winning Combination
Sangoma is a “one-stop shop” vendor, meaning that Sangoma offers everything you need for your UC solution. From the phone system with contact center features …
Building the Reputation of your Business with Cloud
Few things are more important to a SMB (small-medium business) than its reputation. Building rapport with your customers doesn’t happen overnight, it’s a relationship that …
Meet Tina Caudle, Sangoma’s new Director of Channel Sales for North America
It is our pleasure to announce the promotion of Tina Caudle to the position of Director of Channel Sales for North America. In her new …
How to Break Up with your Legacy Phone System…
…And Move to the Cloud! We’ve all been there. The dreaded phone call. “It’s not you, it’s me.” “I just see us going in different …
How Do I Know if Cloud is Right for Me?
If you are a SMB (Small to Mid-sized Business) owner, you probably keep hearing, “You should move to the Cloud!” or “The Cloud is the …
Creepy Conferencing Conundrums Solved with Switchvox Conferencing Widget
We’ve all been there, the conference call from hell. Where someone is not muted and you hear their dog or kids in the background and …
Vacation Mode: UC Tricks for Workaholics on Vacation
It’s been proven time and time again that taking a vacation from the office boosts productivity upon return, while also improving mental stability and overall …
How FAXStation Brings Healthcare to the 21st Century
Last week I unfortunately found myself at the pediatrician’s office. My son needed a prescription cream, and the doctor needed to fax the prescription to …
5 Ways a Hosted Phone System Can Help Small Businesses Succeed
Walking around and browsing the small businesses of the historic downtown areas of any city is an increasingly popular weekend activity across America. Especially with …
3 Reasons Why You Should Subscribe to a Hosted Phone System
Statistics show that most of you reading this are subscribed to some sort of monthly service or delivery of goods. Music and video streaming services, …
5 Ways Attorneys Can Improve Client Communication
For attorney offices, clients are the lifeblood, the heartbeat, and the driving source of all that you do. Your clients are depending on you during …
What’s the Difference in an Auto Attendant and IVR?
We’ve all called into a business at some point in time and been greeted by an automated robot attendant. For some people, it works well, …